Time: Jul/30/2018 (2 weeks ago)
One of the worst customer service experiences I’ve ever had. I would give it NO star if I could.
This establishment was recommended to me, I went in open minded ready to have a pedicure. They have a sign on the wall with several pedicures starting at $30 and going up.
So I tried to ask them if they could explain to me what the differences were. Apparently no one there could speak very good English, and I started to get the runaround about an answer.
I made several attempts to explain what I was asking, that I wanted to understand what the difference was for the varied prices & the woman that was working there just kept reiterating “that is more we do more, we do longer.” Or “we do color”...
Well when you were speaking about $40 plus I want to know exactly what you’re doing to my feet. “We do callous, we don’t do callous, no massage”... isn’t quite clear & is starting to sound awful...
In Florida it is $20 for a pedicure. A FULL pedi with massage, exfoliation, hot wax & more!
She started to say to me, “ If you no like, you can leave, go somewhere else”
At that point I KNEW if I dropped $40 & didn’t like what I got I would be very upset... When here she is already being so disrespectful? Because I’m trying to get clarification?
That is exactly what I did. I left. I went down the street to a different salon and I was quite happy with what they did and it was for less money. They also had a sheet that you could read that explained exactly what you got for each type of pedicure and the prices...
SIMPLE!!
I didn’t have to try to understand broken Asian language to know what I was going to get.
Time: May/06/2018 (3 months ago)
Best service ever. I do wish more people understood English but even with the language barrier it was still a great experience. Extra services, massages, scrubs etc offered. While getting my manicure another employee was giving me a warm shoulder massage. I dont pamper myself much but as a last minute girls trip we went to the beach and this place was only a few minutes away so we stopped in. No reservation appointment was needed. Was seen right away. It started to get busy and the manager jumped in and helped, they managed the flow well. Everyone was nice and attentive. Did a great job on my toes and fingernails. I definitely recommend this place.
Time: Jun/26/2018 (a month ago)
Was in this AM and seated to get a hot rocks pedicure with my daughter. Started pedicure and then told we couldn't get them by the owner... he said there was a group coming in!!! Would never go back!!
Time: Jul/16/2018 (4 weeks ago)
This place is a joke. They act like they can't speak english and try and FORCE you to pay a tip ... BE careful they try and be sneaky...I would stay away from this place.
Time: Apr/17/2018 (3 months ago)
Best nail place. Massage with every Mani or pedi. Knowledgeable technicians. Great atmosphere and clean.
