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BUSINESS
Divine Nail Spa
506 John Carlyle Street
Alexandria, VA
http://divinenailspaalexandria.com/
Rating:
(3.9)

HOURS
Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 8:00 PM
Saturday: 9:00 AM – 7:00 PM
Sunday: 11:00 AM – 6:00 PM

REVIEWS
Time: Jan/14/2022 (2 weeks ago)
DO NOT. DO Not go here!! Not only does my "spa pedicure" look terrible (see pics) but the customer service is terrible. I tried to use a gift card and they claimed it had zero balance. They asked me to pay and use the card next time. I told them that doesn't make sense. The card was a gift and it says the amount is $50. They said they would have to call customer service and that would take time. I offered to wait. There was literally only one other customer in the store. Then when I began waiting they said they had to call the manager to check the balance and she was on vacation. I told them it's unfair to make a customer pay because management is enjoying a vacation. I only went to that nail salon to use a gift card. Then they claimed the gift card expired. They began asking if I have a receipt. Who walks around with the gift card receipt? It's a gift. They wrote the dollar amount on the gift card so they should have honored it. I did not buy the gift card. Finally tired of the foolishness I paid and left. This appears to be a trick by them and it's terrible when you are trying to support small businesses and you get cheated. If your gift cards expire print that information on the card so the recipient is aware. So they just collected $105 for a pedicure...SHAMEFUL! Additionally not everyone working there were wearing a mask during a pandemic!! NUTS

Time: Jan/25/2022 (a week ago)
My tech is superb! I am a nail aficionado and really picky when it comes getting my nails done. This place uses quality products and place is clean and up to date.

Time: Jan/22/2022 (a week ago)
Absolutely love this place! The owner and the staff is amazing!!!! I love my nail tech, she's very creative and ALWAYS has my nails on point!! I highly recommend this place.

Time: Jan/18/2022 (2 weeks ago)
Aside from the excellent customer service. I usually get a mani/pedi and they are great. Thank you the owner and team, definitely will return! Absolutely love it!!

Time: Nov/12/2021 (2 months ago)
Got my eyebrows done yesterday. They usually do a good job. She used a “soothing gel” to wipe away the extra wax. It started stinging. I didn’t see the reason for it stinging until today smh The wax seemed like a good temperature but I guess not





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