Time: Aug/11/2018 (2 weeks ago)
Was thoroughly disappointed with the quality of service. Was not greeted upon entering the store and was ignored until I asked if anyone was working. Staff was rude. I brought my 85 year old African American grandmother with me and I am a Vet. I was embarrassed by the staff and although this place is a block away from my home, I’m going to start going to the nail salon on 44th and Nicollet instead. No time for rudeness! I’ll spend my hard earned money elsewhere.
Time: Aug/20/2018 (in the last week)
This nail salon was recommended to me by a friend. That being said, it was a terrible experience. The staff talked to each other across the room, basically yelling over your head. After an hour, I had a terrible head ache. The man everyone the other reviews complains about did my nails, and he is as bad as everyone says. The polish is unevenly applied and missing in some places. My nails are very unevenly shaped and a couple have damaged sides.
Time: Aug/25/2018 (in the last week)
The guy that helped me with my acrylic nail was rude. I asked for him to do a coffin shape for the nails and he was upset that I didn’t tell him sooner. As he was using a machine to shave off some acrylic he went toward my wound on my thumb and use the tool across my wound and not only did it hurt but bled even more. Went to pay for me and my mother they rudely asked for a tip and charged us extra than they had said. Going home I noticed he had glued the sides of my finger onto the nail.
Time: Jan/28/2018 (7 months ago)
My normal nail salon was closed since it is Sunday and I thought this nail salon might replace it. And that did not happen...The man that I had did not do all of the expected steps that you would think should happen before putting on the acrylics, for example he did not clip my cuticles or soak my hands/ I did not have to wash them. He seemed Very rushed and the worst part was he did not get the shape or the length correct. I asked for ballerina or coffin (keep in mind I showed him a picture then kept it on the table so he could reference back to it then said, in a rude way “I got it”) anyway, I received kind of like a square bubble... they were very rounded and fat but with a square top.Then for length, my thumb nails were obviously different from each other and my pointer finger was also a good amount off. The paint job was also very rough, the paint did not go to the edge of a few nails. Overall I am very very disappointed. I guess that’s what you get for trying new nail salons... although the interior was very nice. It had a good vibe and everyone seemed relaxed.
Luckily I was able to go home and fix some of the mistakes but it is definitely not what I wanted or expected. But If you are looking for a good nail salon I suggest “Lena nails” on Robert street!
Time: Jun/06/2018 (2 months ago)
TERRIBLE SERVICE !!!! My best friend went to get her nails done for graduation & upon getting them done she realized that they were really messy, clumpy, and not shaped how she wanted them .. when she asked him to redo them he told her she had to pay him for the botched job he didn’t the first time & the new set he would fix ... when she refused he threatened to call the police and proceeds to kick her out of the nail salon all because she spoke up on the crappy job that he did .. and this wasn’t just anyone this was supposedly the owner ... not to mention when she asked for a different nail technician he refused to let her wait for anyone else, it was his service or nothing ... I do not recommend this shop AT ALL
