Time: Aug/13/2018 (2 weeks ago)
Renters beware of marketed “remodeled” and “efficient” apartments at Station Square, now The Point at Pennbrook Station. Cooling costs in the summer are astronomical due to outdated central AC units. The unit in our apartment has a 9.7 SEER rating which is the least energy efficient model you can get - our electricity bill is nearly $400 per month due to this inefficiency as well as the unit’s inability to actually cool the apartment, so it runs 24/7. The furnace is also nearly at the worst end of the energy efficiency scale. The central AC is well below current US standards enacted by law in anything build after 2005, which is 13 SEER at MINIMUM. Management will not acknowledge the inefficiencies or deceptive marketing of the units and told us everyone has their ACs running in this weather (no kidding!). We have lived in many beautiful apartment complexes such as this and have never had such insane utility bills or outdated units. If $$ and your carbon footprint matter to you, think twice about renting here. Management is also incredibly slow to respond and once they do after many follow ups, they blame staffing levels, company changes, being overwhelmed etc. as to why they are unresponsive. They have also said this in many community wide communications. We pay a lot to live here (nearly $2100 per month) and all we ask for is same or next day acknowledgement of issues and work orders as well as some honesty regarding the inefficient units. We are totally reasonable but we’ve received this runaround after contacting them multiple times in the last few months. They are also consistently behind in maintenance requests as it took around two weeks for them to drop off a window screen after we had to follow up again. They also entered our apartment with no notice due a paperwork error on their part the second week we lived here and tried to say we submitted the request but in reality it was the leasing agent who submitted the work order almost a month earlier to fix a few items before we moved in - they just never got to it. The apartment is quiet and the pool is nice, but we do not recommend living here for these reasons.
Time: Aug/22/2018 (a week ago)
I just got an electric bill for almost $600.00 for 2 months. When we lived here and my Husband was on oxygen 24 hours a day, the bills were never that high!
Time: Sep/22/2017 (11 months ago)
We moved in last month and love living here. The apartments are beautifully renovated and spacious. Management is very helpful and accommodating to any questions or issues. We especially love the clubhouse space, gym, and pool. Proximity to the train makes commuting simple. We love the location and community feeling!
Time: Oct/18/2017 (10 months ago)
I just moved into my 1 bedroom (Ardmore) apartment this weekend and I am loving Station Square so far. Everything about this community is luxurious from the valet trash to the immaculate Clubhouse. The pricing is absolutely fair for what you get. The people at the office are incredibly accommodating. For example, I was missing the complimentary Valet Trash bin and I notified Dana at the office. I had a new bin delivered to my door within an hour. One of the most impressive things about my move in was the welcome package waiting for me at the apartment. It included a spaghetti dinner kit, a bag of dog treats, a Station Square dog bag holder, dishwasher pods, and more. They think of everything! I can't say enough how pleased I am with this community. Living here is like being on vacation all the time.
Time: Jul/15/2017 (a year ago)
Horrible!!! They are towing everyone's cars and making us pay 200 plus to pick them up!! They had my date wrong to move my car! They do not care about us at all and this was the last strike!! Do not move here unless you want to feel uneasy and worried about what management will do next. They could have moved our cars elsewhere instead of having a tow company tow our car from our apartments to a towing place. I'm sorry I thought u can trust the place I lived for two years. Guess not. Def ending lease first chance I get! Look elsewhere especially families who like convenience!
