Time: May/22/2018 (2 months ago)
I had the most pleasant experience tonight at Landen Nails. I had a shellac manicure done there 5 days ago, and yesterday the polish started peeling off two of my nails. I stopped in tonight, thinking they would redo the two nails. But Jen insisted on removing the shellac from all of my nails and redoing them herself. She explained that my nails were too smooth and the polish wasn't adhering as it should. The person who did the first manicure should have roughened them up before applying the shellac.
I've never been there in the evening before; it was a nice relaxed atmosphere and I had a chance to chat with an employee who wasn't busy. I'm thrilled with my nails and so pleased that they were willing to take ownership of the problem and get it fixed with no fuss. I will definitely be back!
Time: Jul/10/2018 (2 weeks ago)
Used to love going because the prices and results were great. But the last two times I was sat right away but then waited over an hour to get started. I understand how busy they can get but I was not told of a wait time and instead wasted an hour just sitting in the chair.
Time: Mar/02/2018 (4 months ago)
I had phenomenal service. I was a walk in and they were able to see me right away. The gentleman that did my nails made sure to give me exactly the length and shape I wanted while educating me on why he did what he did for my repairs and because a few of my nails were lifting. Definitely going here from now on
Time: Jun/08/2018 (a month ago)
When you walk in and ask if there’s a wait, they tell you there isn’t one, yet you sit in the chair 15 mins before anyone speaks to you, that’s a bad experience. I won’t give places like this my time or money
Time: Jan/28/2018 (6 months ago)
They do a great job and are always friendly and kind. I’ve been here 7+ times and am always happy with their work. Will continue to be a customer and recommend to my friends. I don’t really get the bad reviews.
