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   BaoNail.com » VA » Springfield » Nouvelle Nails & Spa

BUSINESS
Nouvelle Nails & Spa
6502 Springfield Mall
Springfield, VA
http://nouvellenailsspa.com/
Rating:
(2.6)

HOURS
Monday: 10:00 AM – 10:00 PM
Tuesday: 10:00 AM – 10:00 PM
Wednesday: 10:00 AM – 10:00 PM
Thursday: 10:00 AM – 10:00 PM
Friday: 10:00 AM – 10:00 PM
Saturday: 10:00 AM – 10:00 PM
Sunday: 10:00 AM – 10:00 PM

REVIEWS
Time: Jan/21/2019 (in the last week)
Hannah was my nail tech today, and I can honestly say it was one of the best experiences at a nail salon/spa that I've ever had. She was so sweet and we had great conversation. Definitely will come back. She made my day!!

Time: Dec/29/2018 (3 weeks ago)
My sister left this place in tears due to them taunting and ridiculing her. I am so shocked this establishment is still running. I took my sister and cousin in to get their nails done. Not only did they rush the service, my sisters nails came out horrible. After bringing it to their attention, another women began to fix them. The women tried to fix them but in the end they only came out worse. She tried to convince my younger sister it was all in her head and that they looked fine. She then began taunting my sister to her coworkers in their native language. Another customer intervened and told the women to speak English and be clear in what she was saying. The women continued to make my sister feel uncomfortable and small. My sister than decided she just wanted to leave so she asked for them to remove the nails and get her money back. They agreed but continued to bully her until my sister broke down in tears. This establishment is the furthest from professional. They don't care about their customer service or their work. I have never seen anyone treat a young girl like this and they should be ashamed of themselves. Don't spend a single dollar here.

Time: Dec/05/2018 (a month ago)
Helen was nice and quiet. It was a relaxing experience. Unfortunately I asked if she thought my toes were dry and she said yes. My toes were not dry enough 😢. I am bummed, went with classic polish on my toes and gel on my fingers.

Time: Oct/21/2018 (3 months ago)
Excellent service at a reasonable price. Linh has been taking care of me for a few week. I just tried a massage and have to say it was completely relaxing! Will definitely be a returning customer.

Time: Dec/19/2018 (a month ago)
went here for regular mani/pedi not only did "Henry" did a horrible job $40 estimate I received ended with $90 at the register because business is slow. Wont return and don't recommend





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