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BUSINESS
AZ Tip & Toe Nail Spa
15425 South 48th Street
Phoenix, AZ
https://az-tip-toe-nail-spa.business.site/?utm_source=gmb&utm_medium=referral
Rating:
(4.4)

HOURS
Monday: 9:30 AM – 7:00 PM
Tuesday: 9:30 AM – 7:00 PM
Wednesday: 9:30 AM – 7:00 PM
Thursday: 9:30 AM – 7:00 PM
Friday: 9:30 AM – 7:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 10:00 AM – 5:00 PM

REVIEWS
Time: Oct/07/2020 (a week ago)
Worst experience ever.. was not even a manicure basically just polish change.. Barely greeted upon arrival. However immediately given foil for old gel & that was appreciated. But then sat with nothing to do. Finally asked for tv to be turned on for which they did but... only one was set to a show & based on where the station is set you have to crane your neck. Within a minute of watching your neck starts hurting. Then the lady comes over & starts scraping the old gel off. Its obvious the nails were not soaked enough & I don't want my nail bed scraped off with the metal scrapper so I asked for more soak time. That should have been my first sign that I wasn't welcome here. The lady then came back 30 minutes later. She proceeded to use a nail file to get remainder gel off while filing my finger into shreds. She also didn't get all the previous polish off. She then barely properly manicure filed my nails and had me soak. This was so uncomfortable as the station doesn't have enough room to rest your arm. My wrist almost hurt as bad as my fingers. My fingers feel blistered. The woman barely filed my nails & then scraped cuticle oil on my nail beds repeatedly trying to get the polish off. My nail beds are ruined. They kept pressuring me to pick a color so I did. It didn't look grey but they said it was. The problem is the lighting in there is so bad no one can see the color. They were so unfriendly, no one can speak English or they don't bother to even try & listen. I apologized like 5 times for being "picky" like please put polish on the side of my nail to cover the polish you didn't remove & they said nothing. I'm tired of this rant but I could say more. This place is not worth my time or yours. They are rude, I just wasted 2 hours of my life & had to pay $35 for it.

Time: Sep/17/2020 (4 weeks ago)
This place used to be the best! Had a dip manicure on 09/11/2020 and I’ve already had THREE nails pop off. I get that everyone has bad days once in a while but this unfortunately hasn’t been the first time I’ve had a bad experience. The two time before this I made an appointment and had to wait over 30mins after my appointment before I was helped. I decided to give them one last chance and I’m upset I did. Now I have a dip manicure I paid over 45 bucks for (added cuticle removal) and only 7 fingers that look good.

Time: Aug/23/2020 (a month ago)
Just visited here for the first time. The staff is extremely professional and friendly. The facility is very clean. What I liked best is I was able to get a gel manicure without over roughing of my nail. This always seems to be an issue. Thank you Anthony, JC and Tom! I will be back ;)

Time: Jul/02/2020 (3 months ago)
My nails look beautiful! My pedi was awesome, so relaxing I fell asleep. They know their craft and are more than courteous to each customer. Waxing is available and will take advantage of this service when I return for my fill.

Time: Sep/05/2020 (a month ago)
Great nail salon. I feel at home there. Covid safe.





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