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   BaoNail.com » VA » Fredericksburg » Princess Nail & Spa

BUSINESS
Princess Nail & Spa
1939 Carl D. Silver Parkway
Fredericksburg, VA

Rating:
(3.2)

HOURS
Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 8:00 PM
Saturday: 11:00 AM – 5:00 PM
Sunday: 11:00 AM – 5:00 PM

REVIEWS
Time: Feb/23/2020 (3 weeks ago)
Excellent friendly staff with great services and competitive prices in a relaxing environment. I went in with my girlfriend for pedicures and we were both overjoyed with the service. They even let me stay in the massage chair while she was getting her manicure. No wait time Clean establishment They even knew how to work with my stubbed toe. Very pleased and will come back.

Time: Feb/22/2020 (3 weeks ago)
A HORROR STORY. PAINFUL AND TERRIBLE. I usually do my own nails but was feeling lazy, wanted a new set, and decided to go in. I went here for the first time and I will never go back and let ALL my friends know to never go. My nails did turn out beautiful, exactly what I asked for, that’s about the only thing positive I can say. So first of all, when I came in, he didn’t ask what type of acrylic set I wanted. He sat me down and began doing a dip, which I later found out was the most expensive set they have. I’ve had multiple friends tell me that every nail tech there does this to them and I think it’s very shady and unprofessional to not ask what kind of acrylics they want just to make more money off of them. Not only was I given the most expensive set ($55), but when I asked to add a TINY bit of gold flake (to my already pretty basic design) on 2 nails (both ring fingers), my price went from $55 to $75!! WHAT?! The problems don’t stop there. When he did my nails, not only did they sand my natural nails down A LOT (I understand that this is necessary to help the tip stick to the natural nail but this was an excessive amount), but they didn’t push my cuticles back, which later caused a BIG problem. He asked if I wanted my nails more flat or curved in, I said flat, and then he proceeded to glue curved in tips on. The rest of the session went pretty standard, I paid and left, and not even 3 DAYS LATER I had a nail fall off. Not even at work or doing anything too physically demanding, it was directly after waking u, still laying in bed, I noticed one was lose, and when I went to see how bad it was, it fell right off. I went back in and they repaired it for free so I tipped, then 2 days later, I had another one fall off. THIS IS ALL IN LESS THAN A WEEK PEOPLE. When I went to get the second one fixed, I had more issues. The wait was ridiculous, the woman with bleached hair was incredibly rude, and my nail tech. oh boy my nail tech. While I was waiting and she was doing the girl in front of me’s nails, the girl got up to go wash her hands, and the nail tech sat and stared at directly at me, I looked up, she looked away super fast, and then when I looked back down she went directly back to staring at me. So of course I get her, and the whole time she’s taking very quietly into her mask which was confusing me a lot until I realized she was talking on the phone with her AirPods in. Why are you on the phone while doing peoples nails? How are you focused on your job while chatting on the phone?? She finishes up and again they don’t charge so I tip of course, but I didn’t have cash on me. They have an ATM available so I pull out $20, and when I went to tell her that I needed change, she went to snatch the $20 out of my hand before a word had left my mouth. RIDICULOUS. So now it’s a week later, all my nails are on, and I’m at work. I go to open a bag and knocked my nail into side of it no harder than I had with my others in the past, and MY NATURAL NAIL TORE OFF. This is because my CUTICLES WERE NOT PUSHED BACK. Not 10 MINUTES LATER, IT HAPPENS AGAIN ON ANOTHER NAIL. Removed all of them that night. Wasted $75 for a week of acrylics that caused me more pain and trouble than they were ever worth. NEVER. GO. HERE.

Time: Oct/26/2019 (4 months ago)
Tony did a wonderful job, he was polite, quiet and took his time (but I still was in and out didn’t take forever). He listened to exactly what I wanted, shaped them beautifully and did a wonderful job. Get so many compliments every day because of it!

Time: Jan/19/2020 (2 months ago)
Nice job on nails & toes...awesome selection of colors...just need a better organization of color samples.

Time: Nov/08/2019 (4 months ago)
after spending $130 here for 2 pedicures with gel, we did not tip... first time not tipping EVER. but they skipped right over the 15 minute reflexology massage and when reminded, they acted as though it was new information and proceeded with a 3 minute (I timed it) massage. Never again.





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