Time: Jun/04/2018 (3 months ago)
Had a wonderful experience today!! Accidentally arrived 30 min before open, and she opened up for me anyways!! Went right to work on me, was patient and attentive, gentle and very friendly! I came in for a full set and left with a deluxe pedicure too! How can you not when the service is this good?? I would recommend to anyone!!
Time: Jun/21/2018 (2 months ago)
This was my first time going to KNails. I called ahead to get prices for a full set & to check availability. When I got there, we had to wait for maybe 30-35 min when I was told over the phone that there's no wait. My daughter and I got full sets, same lengths and different shapes(Square & Coffin) we didn't get anything additional. When it was time to pay, she charged me an additional $8 for the Shape(?) Really, no one told us this. I've was never charged anywhere else for a different shape. It would've been nice if she told me this because I could've settled for the square shape to save $8. When I told the lady, she got really upset and was acting very childish. The place wasn't as clean and they ran out of soap? How are you suppose to wash your hands? Anyways, it was my first time and I don't think I'll be going there anytime soon.
Time: Jun/15/2018 (2 months ago)
My experience was horrible. The place was dirty, the table wasn't wiped down, it still had chippings on there. The lady(owner?) was rude. I overheard her talking to one of the customers about prices and she was really rude, wasn't professional. I think everyone there heard her. My nails didn't last long, when I went there to have them fixed after 3 days, they wanted me to pay for it? when it wasn't done correctly the first time. Just bad! don't go there!!!! I RATE THEM NO STARS
Time: Jun/15/2018 (2 months ago)
I don't usually write reviews but, I feel that my experience with this place needs to it. I went in on a very busy Saturday afternoon. My daughter and I waited for about 30 mins before we were seated. Once we were seated we waited another 30 mins to receive services. I became annoyed while waiting, when I realized the massager on my chair wasn't working. I was even more annoyed when they sat me 2 seats away from my daughter (who is 7). On top of everything else, there was a half empty cup, full of flies which was left in the cup holder of my chair (from the previous customer I assume). The facility was ridiculously hot, louder than I prefer and worst of all, unkept. I went in to spend a little girl time with my daughter, but I left highly irritated and dissatisfied. Just not the best! Plus they charged me more than what I was told. Bad experience. Do not go there! Go somewhere that's cleaner and professional.
Time: Jun/15/2018 (2 months ago)
I went to this place because my regular nail place was booked. I called ahead for prices and when I got there, they added additional things that I never requested which caused more than what I was told over the phone. The nails looked great but, I was misinformed over the phone with prices. I didn't find them friendly. Won't go there again.
