Time: Jul/16/2018 (a week ago)
Dr Wendell and her nursing staff are kind and helpful, and very prompt to answer phone calls or emails. I originally was frustrated because of a mix up sending in a prescription on their end, but the nurse went above and beyond to fix all the issues, even going so far as to call my insurance to fix the problem. There was a human mistake, but they were courteous and prompt to fix the issue
Time: Feb/20/2018 (5 months ago)
I went here in the spring of 2012 as I was getting ready to graduate and move across the country. I chatted with the receptionist about moving, and chatted to the doctor about the move too. I paid my copay, got my prescription, my skin cleared up, and all was well.
A couple years later and thousands of miles away, I get a call from a debt collector saying I owe Iowa City Dermatology something like $20.
Iowa City Dermatology never tried to call me, they never trailed to email me, they must have simply sent a bill via snail mail and then on to debt collection when it bounced back.
It's still on my credit report to this day.
Time: Aug/05/2016 (a year ago)
After being seen by a quick care physician 2 weeks ago, for a very widespread rash/lesions, I was left undiagnosed. I was put on antibiotics and told to see a Dermatologist if it didn't clear up. 2 weeks later, I walked into IC Dermatology (just right down the driveway from my work) and asked to be on a call list. I was in a day later, and I was treated with utmost kindness and professionalism. Dr. Colleran and her staff were really awesome! They went above and beyond to figure out payment for meds too! I would recommend them highly!
