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BUSINESS
Angels Nails & Spa
535 North Main Street
West Bend, WI

Rating:
(3.7)

HOURS    (Permanently closed)
UNKOWN ..!

REVIEWS
Time: Nov/19/2019 (a year ago)
I had been here before, but not under the new management until now. I got real tired of sitting and waiting at those other places, just to be rushed out the door. It's highly advised to make an appointment. You know, I do that for my hair, so if I want a great job I should allot myself and the nail tech the proper time right? Yes! Well I found my new nail tech, Andrea. Best shellac manicure I've had in years. This place is comfortable, attractive and fun. Andrea is just like visiting an old friend now. And their prices are better! Beyond pleased. You should call and book with Andrea!

Time: Oct/12/2019 (a year ago)
First time here and they did an AMAZING job. Cindy did my nails and I’m absolutely in love!! My old nail tech screwed up my nails pretty badly and Cindy managed to fix my nails and make them look better than before!! I highly recommend this place, and I definitely will be back!!

Time: Jun/17/2019 (a year ago)
If I could give this 0 star I would. I went for a fill and a pedicure the guy who did it for me put 5 layers of shellac on my pedicure and where ever he got polish on my skin used the cuticle cutter to remove the shellac and skin from my toes. He then gave me my fill which included a cut down. All my nails are miss shaped and different lengths. I then call and spoke to the owner the next day who told me she wanted the chance to correct it. I scheduled an appointment with her for Tuesday the following week as I was out of town for the weekend. Go to the appointment and she left 10 minutes before then when I finally speak to her I inform her I gave her a chance to correct the issue and she missed our appointment and I wanted a refund. She refused the refund and stated I could come in and let her correct it yet again I explained she had missed our appointment and I gave her the chance I wanted a refund. She refused. Needless to say I will never be back at this establishment. After I posted this review the owner had me send her pictures of my pedicure and she would determine what to do from there. She then text me asking for my address to send a refund I stated I was not comfortable giving her my address and I would pick up the refund. She then told me she would send it to a couple different addresses which I am unsure if how she got but ultimately she was going to send it to my father's house. It has been 3 weeks and I have not received the refund. If I could post pictures of the text messages I would. She also brought up the review in the messages and said I blasted her on all the sites I could find which is false I posted an honest review which i stated i would correct and remove after receiving the refund.

Time: Aug/09/2019 (a year ago)
Went in to have a full set done and they did an incredible job. While having my nails done I inquired about the eyelash extensions. Very leery I gave it a go and so happy I did! The lashes look natural and they are so light compared to others I’ve tried in the past. It’s like not having any on at all. I love them! And! A lot cheaper then you would spend at a salon.

Time: Sep/30/2019 (a year ago)
Horrible and very unprofessional. I called, spoke with the owner Cindy Strelbicki and made an appointment with young lady named Andi for a manicure and gel polish (the kind that dries in 60 seconds under a blue light.) During my appointment a "walk in" arrived with no appointment and was given to Andi and I was then told to move to the owner, Cindy's nail desk where she proceeded to grind down my bare nail. After pulling away she then started to polish my nails first and said they do the manicure AFTER polishing nails despite my desires to get manicure before gel polish which is what I've done for two years now. She ignored my concerns and requests to just do a traditional manicure first which is been tried and true method I received in this shop for two years now (up until this new owner stepped in). There's nail polish all over my cuticles. Gel polish is streaked and bumpy and pimpley. She was unprofessional and also made we wait another ten minutes while she ordered her lunch at 11:00 am (they open at 10:00). Took an hour and a half when normal this took 25-30 minutes. She said horrible slanderous comments in front of three customers about two former nail techs (Tina and Andy who are Vietnamese married couple and upstanding members of the community). They were excellent and always did a super job. After I started posting pictures of my nails and giving reviews, owner contacted me wanting me to come back in so she could fix them when all I want is a refund. My conclusion was, she isn't capable and already wasted my time and money. Owner also accused me of deliberately picking at my nails to make her nail job look bad. Seriously? Owner was sending me messages via Facebook that I felt were somewhat harassing up until 10:10 last night (Sunday) offering no refund and again is very unprofessional.





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