Time: Apr/19/2019 (5 months ago)
City Nails used to be a very good place to get manicures and pedicures. The manicures are still okay, but the techs that do pedicures are horrible! When the owners' daughters went away to college, the service became awful. The new techs have absolutely no clue what they are doing. I was there recently for a service. The tech didn't put a base coat on the nails. I had to stop him and have him start over. Then, the tech used polish that was too old and dried up for use but kept using it, patching up my nails to give color to the whole toenail. I had to stop him again to go back over nails. I sat under the dryer for 45 minutes only to have the nails still messed up. I even wore the spa shoes out. I wouldn't speak negatively of this place if it wasn't so. After all, this is the only place I've ever gotten my pedicures. Service here is ridiculous now. Additionally, the owners don't understand customer service. I went back to have the problem rectified, and they acted as if they didn't understand my complaint.
Time: Jun/22/2019 (3 months ago)
Nice people. Good nail work.
Time: May/18/2019 (4 months ago)
I love the way they take their time and give good customer service.
Time: Jul/12/2019 (2 months ago)
The man rushed and nearly got all my nails done. It's been 2 hours and the polish came off.
Time: Feb/01/2019 (7 months ago)
They have the worst customer service. I paid for a fill and toe polish and my toes weren't polished correctly. I asked if they would correct it but I was ignored.
