Time: May/22/2018 (2 months ago)
I will not be coming back here. Over the years the service has really declined. They have inexperienced teenagers running the show. I kid you not I came in for a pedicure and was done in 8-10 minutes that's how they rushed through the service. On previous occasions I had wondered why my nail polish would chip so quickly and feel gunky, on my latest visit, I discovered why. I personally witnessed the staff emptying out the half empty bottles of the "essie" nail polish into similar colored bottles. They then proceeded to wash the bottles in acetone solution and refill them with generic polishes. Very disappointed to see this. What I found most appalling is that they had no problem doing this right in front of their customers. Their prices have steadily gone up, yet the quality of their service and products has surely gone down the drain.
Time: Jul/02/2018 (3 weeks ago)
I spent $45 on a pedicure and had to tell the lady how to do her job. That specific pedicaure came with callous remover, however the young adult who was doing my my pedicure was so busy staring at the wall behind me that she didn’t properly remove the callous. After she started putting the lotion on my feet I looked at my feet and I could visibly see the callous. ———____———
I’m like come on sis you don’t see that? My feet been in your face for the past 10 minutes & you don’t see that, I then proceeded to scrap it off with my own nails just to show her how much dead skin was coming off. She got everything off, but the fact that it was very visible and she didn’t care is rediculous. Then I got acrylic over my nails & that was $30 and to remove my cuticle was an extra $5. Since when was removing a cuticle not apart of a standard Manicure? Anyway the shape of the nails was barely the same & then two days later my nail broke. I went and got it fixed by someone who was a bit more seasoned and those two nails still look great, however the rest of my nails look like someone glued white chicklets on to my damn fingers. I might just go back to tell them about themselves or never ever go back there, which is sad cause I’ve been going there since I was in middle school.
Time: Jun/17/2018 (a month ago)
Very unprofessional had gel French manicure done 1 week ago, 2 nails broke, went back and was charged for repair....Manager was very rude and unprofessional directing staff while getting her pedicure....never spoke to me or addressed my concerns. Only thing good about this place is they're open Sundays...thus the 1 star!!!!
Time: Jul/10/2018 (a week ago)
I have been coming here for 15 years. Love them
Time: May/31/2018 (a month ago)
Great nail salon......I travel from Mineola to Merrick NY (about 20 min) to get a manicure
