Time: Aug/23/2018 (a month ago)
This is one of my favorite stores! Love going there! The employees are so nice and kind! Except a couple young workers. Some of them don't know what they're talking about or what they're doing! 😒😕
Time: Sep/06/2018 (3 weeks ago)
The escalator going to the second floor is broken. The women's department on the second floor does not have a dressing room. They constructed a big brown box under horrible lighting. I suggest using the children's dressing room it's a hundred times better. The staff is unbelievably helpful and useful!!!
Time: Aug/16/2018 (a month ago)
Great store. Well stocked inventory. Clean. Organized. And friendly, helpful staff.
Time: Sep/21/2018 (a week ago)
I just had the worst service at Jc Penney Salon. The first time I went the girl did my hair did a good job but the second the time the same girl changes my hair color to a color I never agreed to. I was honest to her by letting her know I don't like it. She was trying to brain wash me into liking it. I was honest to her but with respect I told her I want it the same color she gave me the last time. I didn't understand why she changed it when I never told her to. She said okay she will fix it. But when she turned the water she end up burning me and it hurt it bad. I tried to be patient because I didn't want to walk out with my hair looking crazy. She said jc Penney water temperature changes if someone else open the water. I had said to her that can be a lawsuit if someone else wants to be mean. She apologize but I was still feeling some type of way. Finally when she fixed my hair and got it to the hair color i went in for from the beginning she offered me a discount because of her mistakes. I paid and I left alone because I can understand people make mistakes and as a Christian I tried to have some empathy towards her. Well today I get of hold of her to get my hair done. She neglected me from doing my hair because I told her I didn't like the hair color she put on my hair the second time and had to give me a discount for it. She also said I either like or don't like it. I don't know what she meant by that but from my understanding sounds like if I don't like it I have to accept it. Which is ridiculous when I'm the one paying over 100 dollars for her service. Now I contacted customers relations about. According to dawn the salon management she can do nothing about. I don't expect anything back but I would think they will have some kind of consideration towards the mistreatment and neglect. Is okay I feel disgusted about the whole thing i would never ever go back to North olmsted jc penny again for anything & I won't recommend anyone either. This is the 1st time I had written a review & hopefully the last.
Time: Jul/06/2018 (2 months ago)
Rude staff. Quality of the clothing is poor and out of style. Macy’s has much better sales and name brand items from designers I’ve actually heard of. Store is always really messy and unorganized.
