Time: Jun/18/2018 (2 months ago)
After giving my reviews on Yelp, Google...and before posting on their page I sent an inbox to them. AFTER ALMOST 2 YEARS the owner "Kevin" contacted me after seeing my reviews on google...etc. and wanted to talk. His request sounded sincere and he was full of apologies at first. However, during our exchange, he basically sided with the employee that called me a LIAR in a shop full of people and sent this rude inbox message:
"What I see what I know is all true ! U need to look back to see why he said that, to see who is lie ! Because of you it not hurt my business! ! I have over 40 nail salon over 50 states! Thank you for your business, go find nail salon make you happy "
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Consumer beware...he does not need you. You are just a dollar sign. He has shops all over the country so no matter how long you have been a loyal customer, HE DOES NOT NEED YOUR BUSINESS. You have been warned. I will HAPPILY pass by this establishment and support businesses that value me.
Time: Apr/05/2018 (5 months ago)
I WAS (keyword-was) a loyal customer to this establishment for YEARS (at least 6 or more). I came faithfully every 2 weeks. My Mother and my Grandmother have come as well. The shop is not far from where I live so it was convenient to stop in. MOST of the employees are really nice. There is one VERY RUDE young man who was insulting and who called me (a Minister in my community) a liar 3 times with a shop FULL of people. This is why:
I came in needing a FULL SET of nails. He tried to convince me to just do a fill in. He has done this before when he doesn’t feel like taking time to soak off the nails…etc. Then after about a week, your nails will BREAK because you needed a new set. My nails were just about lifting and cracking because they were very old and needed to be done completely over. So, he reluctantly let me soak in the acetone (which is not great for the skin) as he served other customers. I always get gel polish (and the shop knows this…they can just about pick out my colors for me because I’ve been going so long). However, he (not caring or listening) actually polished my nails with a color I did not request. When I pointed out that it was not the color I wanted, he called me a liar! I was so hurt by this. His co-workers agreed that he was out of place and agreed that I should not have to pay for my nails at all, HOWEVER, he was never made to apologize for his actions. As I was leaving, one employee apologized for him and said that he could not make him apologize on that occasion because he was busy with someone else, but that on my next visit he would. I promised them that they would NEVER get another dime of my money (about $2,640.00 annually) if I did not get the apology. He talked to me like I was NOTHING after spending my hard earned dollars with them. This shows that you are just a dollar sign and NOT a person. I PASS THEM happily to get my nails done with another person that values my business.
Time: May/05/2018 (4 months ago)
Great people always laugh while I'm there at something. Nice people.
Time: Jun/21/2018 (2 months ago)
Sweet family. Always friendly and smiling.
Time: Mar/04/2018 (6 months ago)
This is my favorite nail shop I have been coming here for years they have always been very friendly and professional
