Time: Feb/21/2019 (in the last week)
I'm so disappointed in their customer service. I was referred by a friend for eyelashes. Megan has done my lashes twice so far. She does good work however her behavior is really unprofessional and arrogant. Megan canceled an appointment we scheduled 2 weeks ago so I rescheduled for next week. The receptionist proceeds to tell me because it's 3 weeks from my previous appointment she would have to charge more. I said that doesn't seem right since I not the one canceling the appointment. I still kept the rescheduled appointment. Then I get a called back from Megan to tell me if you don't like that she had to cancel and I need to pay more then go someplace else. That kind of arrogance is terrible customer service. I didn't mind driving across town to get my lashes done. I don't mind that it's only a cash pay establishment. However, lack of customer service and ghetto behavior is UNACCEPTABLE!!! I thought I would give this place a chance even though their Yelp reviews are terrible since a friend referred me. They do live up to their ghetto reviews. Can't teach class.
Time: Jan/23/2019 (a month ago)
I've been going over a year now I believe and i always leave satisfied and happy. Great conversation and it's comfortable.
Time: Dec/16/2018 (2 months ago)
Megan is amazing! Her work is exceptional. I have been a client for 4years.
Time: Aug/19/2018 (6 months ago)
This is the worst nail shop ever! I got a full set and manicure. They never took off my cuticles. I came back the very next day just to ask if I can have my cuticles cut. Katie the font assistant was very helpful and tried to help.The manager was rude to me kept telling me I needed to ask to have my cuticles cut and manicures doesn’t include it. She kept Intrupting my conversation speaking as if I did something wrong. I can’t believe this lady is the manager?!!!! Do not go here!
Time: Nov/08/2017 (a year ago)
Megan is the BEST!!!!! Never disappointed been coming in for over 4 years. Moved to the other side of town still make the drive to come to Sexy Nails. Just make sure you call ahead and make an appointment if you want Megan to do your nails because she books quickly.....
