Time: Aug/10/2020 (10 months ago)
I wanted to buy a quart of Elastomeric paint for touch up and the staff told me that he is not able to sell me a quart but he can sell me a gallon. (I gave them the color code) He told me however if I scrap some paint of my wall and bring it to them, he can match it and sell me a quart. I say OK and told him I will bring back some sample.
I went going home and scrapped the paint of my wall and brought the sample back. Now, the staff refused to show his face, hiding in the office and spoke to me through a colleague of his, telling me that he would not sell a quart of Elastomeric paint with the sample I have because they do not sell the Elastomeric paint in quart but in gallons. Terrible service and wasted my trip to the store. I would rather go to Home Depot or Lowe's for my future paint needs.
Time: Nov/10/2020 (7 months ago)
Great paints and quick and polite service. I also use their little spectral analysis tool with their Match app to get perfect color matches, so I guess I'm biased.
Time: Feb/02/2020 (a year ago)
Loved working with Carlos. First time home buyers and needed paint for the entire house (interior and exterior). We shared some ideas from the web and he was extremely patience and helped educate us to make the best decision. We asked some hard questions and he went above and beyond. Will be referring our friends and family to him.
Time: Nov/24/2020 (6 months ago)
Great customer service and a friendly staff!
Time: Jan/24/2021 (4 months ago)
Inaccurate pricing, unauthorized products substitutions, Rude, incompetent and sarcastic service by Kristian, and long long long lines. I could go on and on but what’s the point? This was my first time shopping at Sherwin Williams, and I am NEVER going back!
