Time: Dec/22/2019 (2 months ago)
I had been going to another salon in agawam and was having problems with my polish staying on. When I switched to Serenity my problem was gone because Lyn took the time to buy and adhesive polish that she puts on my nails. As far as this salon being clean I see them wipe down all their equipment, sweep and wash floor everytime I am in there. Kim is awesome but so aren’t all of them. Never had a problem with anyone there. Awesome salon.
Time: Oct/31/2019 (3 months ago)
I was looking for a local nail salon that's clean and gives fantastic pedicures and I found it! Someone recommended this salon to me and their work is beyond anything I've seen. The designs and the length of time my nails last is amazing.
Time: Nov/21/2019 (3 months ago)
Just a warning to not use the gel dip powder because it doesn’t stay on for even two days never mind the 2-3 weeks it’s supposed to last!! And when I went there how it felt like everyone was staring at me and judging me for wanting my nails fixed when I paid my hard earned money. 4 people came over to watch and they were all speaking in Chinese while I was getting my nails done and it was super awkward and made me feel unwelcome.
I used to go here when they first opened up until a few months ago. When Julie sold it, the atmosphere went completely downhill. Everyone is distracted on their phones. The place isn’t even close to as clean as it used to be. If you are to go there ask for Kim. She is the best. Besides that, don’t waste your time.
Time: Feb/10/2020 (2 weeks ago)
Great service and friendly staff. Plus reasonable prices.
Time: Apr/26/2019 (10 months ago)
Simply amazing! Jackie and all the ladies treated me like a VIP from the moment I arrived. I especially recommend the Deluxe Package that comes with a shoulder massage! I will definitely frequent this establishment when work brings me to Massachusetts. Thanks Ladies! 🤩
