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BUSINESS
Elle Nails
14455 West Grand Avenue
Surprise, AZ

Rating:
(3.8)

HOURS
UNKOWN ..!

REVIEWS
Time: May/21/2018 (2 months ago)
My husband and I love getting our pedicures here. They have variety of choices and prices, depending on what you want done. They have a treatment called "New skin" that awesome on our feet. I don't know if they still cave a coconut treatment but that was one of my favorites as well. I love everyone there and the environment. Thank you all for an amazing service.

Time: Jun/12/2018 (2 months ago)
I’ve been coming here for 4-5 years and they really make you feel like your at home. They also have really reasonable prices and the quality is great! Elle is a sweetheart , I love seeing her.

Time: Feb/16/2018 (6 months ago)
This place is absolutely awful. I’ve given them chance after chance to do my nails. Every time I go, I am thoroughly disappointed. Last time I went they got acrylic all over my skin, and didn’t clean it off. There were bumps in the nails from clumps they didn’t file away, and the polish was not clean around my nail. When I noticed this I asked for it to be fixed and all they did was put on another layer of polish and send me on my way. I also then noticed that I had paid $5 more for coffin shape, and when I saw my friends coffin shape nails, mine basically looked square. They don’t take time or pride in their work at all. I called back about 3 days later to ask to come in and have them fixed for free, because I’m not trying to waste $30 on some boujee nails. I called and they said I could come back in and get them fixed. Happily, I go back to doing what I was doing, and I get a call back from them, this time the manager, screaming at me, literally calling me stupid for not saying something when I was in there. But I did say something, they just didn’t fix the problem. But without listening to me she continued on screaming, so I said “Well if you can’t even do nails right then I won’t be coming back to your store” instead of trying to make a paying, returning customer happy, she said “Okay, thank you bye” and I hung up. This was the worst I’ve ever been treated by a company and I don’t think anybody should spend their waking moments in this salon. ESPECIALLY not their hard-earned money. Go to the Nail and Spa in the next mall down, MUCH better customer service, much better work, and even better prices.

Time: May/04/2018 (3 months ago)
Won't be going back. Had a pedicure and manicure, but the experience was not pleasant. Plus, they put flip flops on my feet that I believe others have worn. I immediately put on my own flip flops, also the old man who did my pedicure was too rough. NEVER GOING BACK!

Time: Jun/08/2018 (2 months ago)
Very friendly, so far They have done the best job on my nails so far they did exactly what i wanted no problem took their time





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