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BUSINESS
The Nail Spot & Spa
12710 West Lake Houston Parkway
Houston, TX
http://thenailspothouston.com/
Rating:
(4)

HOURS
Monday: 9:00 AM – 7:00 PM
Tuesday: 9:00 AM – 7:00 PM
Wednesday: 9:00 AM – 7:00 PM
Thursday: 9:00 AM – 7:00 PM
Friday: 9:00 AM – 7:00 PM
Saturday: 9:00 AM – 7:00 PM
Sunday: 11:00 AM – 5:00 PM

REVIEWS
Time: Aug/13/2018 (a month ago)
I have been to this salon twice and so far I can say anything bad about the establishment. I recently has my nails done by Sherry and she was fabulous. I am new to the area and had been going to my last nail salon for 18 years. They are personable and welcome you by name. This seems to be the same type of place. They seem to know their regulars and I really like that kind of service. Well Done!

Time: Sep/09/2018 (in the last week)
Been coming here for years. Seen the decor and staff change over the years. Once I get a good nail tech, they leave. I wish I could say that service is quick and efficient every time but it’s not consistent.

Time: Aug/07/2018 (a month ago)
I've been going here for some years. But as of late, the services have been horrible and less than standard quality. The owner/manager is rude and lacks the ability to answer simple questions without sarcasm. The designs are less than stellar and honestly overpriced. I paid $90 for a $25 pedicure and $55 for plain shellac nails and $10 for one flower on my toe nails and trust me it was basic. I'm really disappointed. Btw, the salon near it by HEB is just as bad if not worse..hence, the lack of customers there. Sadly, this place is the better of the 2 if you must choose.

Time: Jul/15/2018 (a month ago)
I hate posting reviews at all, I’m pretty patient and try to be very very understanding. But I just sat in a pedicure seat for an hour waiting for someone- anyone- to acknowledge me. They did let the warm water run until half full, but nothing else. No soap- no jets no asking me what service I wanted. Nothing. Worse, They didn’t notify me of any wait time, (otherwise I would have gone elsewhere). I hate to say this was my worst nail salon experience ever but it was. I put my shoes back on and walked out. Of course when I was leaving they said I would be next and to stay. But they didn’t even know who got there first or who should be next. Crummy.

Time: Sep/06/2018 (in the last week)
My favorite nail salon! I’ve tried about 5-6 salons in the area and the Nail Spot is the best. Amazing customer service.





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