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   BaoNail.com » CT » Manchester » Regal Nails Salon & Spa

BUSINESS
Regal Nails Salon & Spa
420 Buckland Hills Drive
Manchester, CT
http://www.regalnails.com/
Rating:
(2.9)

HOURS
Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 8:00 PM
Saturday: 10:00 AM – 8:00 PM
Sunday: 11:00 AM – 6:00 PM

REVIEWS
Time: Jul/31/2018 (a week ago)
The woman who did my pedicure was so nice. I felt very comfortable and the atmosphere in the salon was great. I definitely saw that the place was clean, neat, and I would recommend to all.

Time: Apr/24/2018 (3 months ago)
I went to get a pedicure/manicure on Sunday. They have a special for 30$ I walked in, it took her a min or two to acknowledge me . I say her as in the manager, the one that takes payments and sits closest to the entrance. I told her what I wanted and she “pick a color” . After I picked a color no one said anything so I sat down in a random chair for about 5 minute. She then got up and started prepping the pedicure chair ... she put a plastic bag in it and began to ran the water . I’ve come here before and they never did this. It makes the whole experience unpleasant. Who wants to feet the plastic bag while trying to relax. Someone else began my pedicure and it was just horrible. The woman next to me was also getting a pedicure and didn’t want that cheese grater looking thing used on her feet so I laughed and we began to talk about how it makes your feet feel worse after a few days ! So my tech obviously did not use it. But after my conversation with the lady next to me my tech started to be very sloppy and didn’t give my the full pedicure treatment. She also put the “hot” towels on my legs and nearly burnt me. Okay ! Whatever. So on to the manicure... it was the same lady who did my feet, she shaped my nails horribly & left paint around my nails. The woman who was next to me for a pedicure was near me getting acrylic nails done for her wedding soon, and asked the manager if it would be an easy process to take off and she just nodded... the customer then asked again and got no response . The customer then said “You must have the same problem as me, I’m hard on hearing” few moments later she answered. This place just has horrible service, not very clean, techs seem miserable. Again, I have came here years ago and it wasn’t as bad.

Time: Mar/27/2018 (4 months ago)
Will never go here to get my nails done again, they have a new girl with tattoos all over and piercings I forgot her name. But she's rude, she was constantly stopping while doing my nails, texting, on social media and had ear phones in her ears while doing my nails. I told her I wanted rhinestones on both nails I told her how I wanted it since I'm the customer and I'm paying with my money, she Insisted she knew what to do and her way of doing it would be better. I tried to stop her several times and she kept saying relax relax I know what to do , let me do your nails, I was furious but at the same time not trying to make a scene, when she was finished I told her I did not like them and told her from the beginning how I like my nails, I wasn't thrilled and she could tell I wasn't happy not only that she filed my nails down way to short and uneven, and I had her fix them but they still weren't even. I wanted to really make a big scene but I kept my composure the owner Lisa sits there clueless and didn't even try to rectify the situation knowing I was unhappy. They have screwed up too many times as you can see by my previous review with my eyelash experience, I've given them so many chances because I've been going there for so long and tried to be understanding but it's clear they don't care. So many of the good workers have left I miss Tina she used to do my nails correct and I love her, I don't blame her for leaving though . The shop isn't that clean, they aren't up to date with a lot of new nail trends and they rush too much and don't care about the quality of the work. I have been a faithful customer for 3 years but I will not be returning I have been going to Zen Salon and Spa and I love them , much cleaner, up to date and they do a good job and offer a wide variety of services. Regal nails should be shut down and inspected by the health department.

Time: Apr/06/2018 (4 months ago)
I’ve been coming here for over 13 years and I am very satisfied with services here. Their prices are very affordable and my nails lasts me extremely long. I would recommend coming anytime. All the other reviews seem to be from ignorant people who don’t want to pay. Highly recommend, affordable is a plus! 🌟

Time: Apr/25/2018 (3 months ago)
If I could give this place 0 Stars I would. Stopped in for a pre-vacation pedicure and asked for a simple design. The sign outside said that the pedicure was $20 and I was told that the design that I wanted would be $5. Very simple... A red Minnie Mouse bow on my big toenail. Red with some white polka dots. The place was dirty, you cannot understand them and the pedicure was less than 20 minutes long. When it came time to paint my nails, this young girl wearing headphones walked over and sat down and without even looking at the design started to put together her materials to paint my nails. Without even talking to me, she reached out for my phone and impatiently gestured to me to give it to her to hold in her lap so she could look at the picture. I could tell about halfway through that there was absolutely no resemblance to a bow. She basically painted one half of my nail White and the other half of my nail red with an inverted V. She started to add black details to it. I tried to get her attention to tell her that I didn't think it was right and she ignored me. I finally got her attention and very nicely told her that I wasn't pleased with it and so she threw a tantrum and pushed her chair back and said fine then I'm not going to do it. I told her that is fine... To just paint my big toenails red with white polka dots. She proceeded to put at least 30 polka dots on each toe in cheap acrylic paint and then cover it with a top coat. I'm sure that this will wash off the first time I go in the pool. After she was done, she just walked away. I had to let myself out of the chair and pick up my own shoes and walk to the drying table. After sitting there forever waiting for this beaded up paint to dry on my nails, I finally had to ask someone if I could pay. My $20 pedicure ended up being $28 somehow... As if I had received what I had asked for when agreeing to pay an additional $5 for a design. Horrible service. Horribly rude. The pedicure itself is not worth $20 and I would not ever go there again nor would I recommend it to anyone else.





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