Time: Feb/12/2025 (4 months ago)
Arthur Z did an amazing job! I came in looking for a cut and calico inspired dye job and I couldn’t have walked out happier. This was an easy experience and the results were so fun! He listened to everything I had to say about my wants for my hair and I had a nice time chatting. If you’re looking to get a fun hair dye job done, I definitely recommend asking for Arthur Z.
Time: Dec/22/2024 (5 months ago)
This will be my second time to this facility. And probably the worst experience I have ever had and that says a lot since I have gotten my hair done for most of my life. Scheduling for a full highlight was not sufficient time to even have my hair completely process. Not only did I confirm with the receptionist when I made the appointment if it would be enough time. It wasn't. I was even called in earlier after an appointment prior to me was cancelled days before my appointment. The students who worked on my hair were more than accommodating yet very limited by a specific instructor Alex in a cat jumpsuit. The bleach in my hair didn't fully process. And the instructor Alex knowing full well the time started that I wouldn't get the full benefits of the appointment to get what I was paying or even to finish properly. Also this instructor told the student to use the wrong developer especially because the time for my hair was very slim. Alex rushed the students when my hair was toning. Students weren't allowed to even dry my hair at all so I can see the color. And as I was taken out of the bowl and towel dried in the chair, Alex the instructor who either thought I couldn't see her reflection in the mirror or just didn't care, wrote on a piece of paper to hurry up and get me checked out so they can hurry up and go home. I not only confronted her regarding the note and told her how unprofessional she was and to even let me leave when this whole situation was obviously her and the scheduler's fault for my hair looking the way it did. Her response was I could come back again and get it done. My hair was blotchy in yellow and even after both students had spent all day on my hair to only be told to hurry and rush me out so the school can close and everyone could go home. I am completely mortified and so disappointed on this experience. Even to know someone like Alex is in charge of this students and teach them to treat customers this way. I understand this is a school but I'm still a real paying customer. My hair is absolutely ruined and I even had to pay for this and can't get an appointment before the holidays to get it fixed. What is being taught in this school should also be focused on customer service and correcting what was done wrong on the schools part. Because this experience should have not ever had to happen to a customer that put her trust and money into a company that could care less what her feelings and experience was. Instructors who have obviously gone through the program and graduated should know better and also teach better to even be in the position they are placed in. This experience was completely disheartening and disappointing!
Time: Jun/06/2025 (a week ago)
Layla was friendly, efficient, and far more interested in doing a good job over a quick one...
and she succeeded....and because of her, I'm very happy with the results and will be returning.
I should add that the facilities were clean, sparkling in fact, and the other personnel were attractive, pleasant, and enjoyable to work with. Speaks well for Avalon...thank you, and please keep up the good work.
Time: Feb/06/2025 (4 months ago)
Leslie Gonzalez did my highlights. Very friendly and I really like the way my hair came out and would highly recommend her work!
Time: Apr/04/2025 (2 months ago)
Holly was awesome! I got a balayage I love it and she was super friendly and knowledgeable. Definitely recommend
