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BUSINESS
Residence Inn by Marriott Fort Smith
3005 South 74th Street
Fort Smith, AR
https://www.marriott.com/hotels/travel/fsmri-residence-inn-fort-smith/?scid=bb1a189a-fec3-4d19-a255-54ba596febe2
Rating:
(4.2)

HOURS
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

REVIEWS
Time: Sep/22/2019 (a week ago)
They allowed us to check in a little early which we appreciated. The room was clean, bed and pillows were comfy. However, the tub/shower leaked and the water ran continually so very annoying when you're trying to sleep...not to mention a huge waste of water! Also, there was no hair dryer in the room. I went to the front desk to see if they had one but they did not. WHAT?! I've never stayed at a Marriott that didn't have a hair dryer in the room. So....not really the best stay but still some good.

Time: Jul/10/2019 (2 months ago)
Stayed 1 night and had no complaints. The room was clean, staff was friendly. The complimentary breakfast in the morning was an added perk!

Time: Jun/28/2019 (3 months ago)
Don't stay here if you plan to swim with the kids. Evidently the pool has been closed for over a month. I'm a rewards member so I did not check online reviews. Had I of checked and saw the review from last month and five days ago I would have gone somewhere else. Shame on you for 1. Not notifying guest at check in and 2. Not fixing your pool for over a month. I can understand if it was earlier in the year but not over 4th of July weekend. Very disappointed in this Marriott property.

Time: Aug/26/2019 (a month ago)
Nice rooms for older hotel. Great streaming of channels from the TV, including HBO, SHOWTIME, NETFLIX AND YOU TUBE. No subscription needed for HBO or Showtime, free WiFi as well

Time: May/14/2019 (4 months ago)
I am VERY upset with this hotel!!!! The whole point of booking a room at this establishment was to have a fun family stay-cation and go swimming. My husband (also a Marriott rewards member) made the reservation online and we check-in at 3, get all of our things situated in the room and get ready to go swim. I get downstairs and the outdoor pool is GREEN!!! Just three hours after check-in the hotel refuses to do anything to correct the situation. Their reasoning is that their hands are tied because we already checked in. We were not informed during booking or check-in that the pool was out of service but somehow that is our fault?!?!? I am really disappointed in the level of service we have received and will not be returning!





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