Time: May/08/2018 (3 months ago)
Poor poor customer service. I WAS a long time customer since they were down by Montgomery street. However, lately the wait is 2 to 3 hours for Trina ( the head tech/manager) with customers arriving for so called appointments after she tells you it's a 30 or 45 minute wait. Also, if you come in with a child that is getting serviced they will take a adult that walks in after you guys and make your child wait even if you were there first and you're paying for services for your child. Then if you're like me you get tired of waiting and try a different tech but they burn you consistently with the buffing machine. My last 2 visits the heavy set tech who does do good work and takes her time continued to hurt me after I asked her to stop and move on. She became fixated on meaningless parts of my cuticle and literally burned my fingers and caused 1 to bleed. This same day I thought it would be nice to try lashes for the 1st tine. The room was dingy looking and a old no longer white sheet covered the table although she did lay down paper. Long story short when she was done one of my eyes was glued shut. She painfully just pulled them apart. When I looked in the mirror the lashes looked unnatural and were loaded with glue. I could see both black glue and clear glue! I never had my lashes done but this did not seem right. Nonetheless I left and here I am almost 2 weeks later and I've tried steam, Ardell lash adhesive remover, coconut oil and coco butter! Nothing will remove them! Just when I was beginning to think she used some weird glue I just read another Facebook post complaining about the same problem. Apparently, word around town is she mixed lash and crazy glue! Insane, I will not be back.
Time: Mar/28/2018 (4 months ago)
The best nail salon in jersey city . Harry always make sure my nails looks nice. Trina is the best especially with eyebrows, nails and eyelashes .
Time: Feb/25/2018 (5 months ago)
I was near the area and a friend recommended this place also told me bad things about the salon next door. I had to wait 45-60 mins to be seen. Once I was sitting in Harry chair I was comfortable while he made small talk and seen a lot of his regulars. But while filing i felt cuts but didn’t pay much mind to it. The next day I have cuts on 5 of my fingers and have bruising/sharp pain on my fingers. I paid $35 for a full set and gel polish.
Time: Nov/15/2017 (8 months ago)
They have great service & are very understanding, helpful and friendly. This is the only place I trustvwith my nails. No matter the occasion, they get the job done. Love love love Trina & Harry; the only 2 I let touch my nails. I’d definitely recommend them.
Time: Mar/15/2018 (5 months ago)
I love to get my nails done there, my nails always last me a month.
