Time: Sep/13/2018 (in the last week)
Had to replace the old ducts in my house. Ted from JW came out to give me a quote for the work. Not only did i receive a quote from him, he also told me that the company i purchased my system from may have installed the wrong equipment in my house. And sure enough after a few phone calls i found out that they indeed installed the wrong unit in my house. I received many quotes from different companies and had all types of technicians out to look at my system and no one caught this issue. He didn't have to go that extra mile with me to help me fix my problem, but i am so glad and thankful he did. Fast forward to almost a year later finally cause that's how long it took to get the correct unit installed, JW did my duct work. The crew was very professional, and was very knowledgeable. Explained everything that was happening during the instal, and once it was completed if something didn't feel right, they went right back up and made adjustments . So i am very pleased with the outcome. They will be doing all my maintenance on my system from now on.....thanks JW for a job well done.
Time: Sep/13/2018 (in the last week)
Very Professional, respectible, clean and efficient from Sales to project managers and especially installation crew.
Great job. Keep up the good work.
From a satisfied happy customer. Worth every dollar.
Time: Jul/28/2018 (a month ago)
This is a first class group. All of the service technicians and customer service reps are always keenly focused on my satisfaction. They are not just trying to close an order, they are relationship focused, and I like that. It is refreshing.
Time: Sep/10/2018 (in the last week)
Super nice people, easy to work with, very professional and experienced. Very smooth process. Would highly recommend to anyone looking to install air conditioning.
Time: Jul/19/2018 (a month ago)
My experience with JW Heating and Air could not have been better. A+.
Ted, our sales person was super patient and great at walking us through everything and Ismael, the lead technician was really cool and talented and ran a great crew.They left our house spotless after 3 days of really challenging work.
Probably most importantly though is that our house is a PERFECT temperature in spite of a summer heat wave.
I would highly recommend JW to anyone.
