Time: Mar/29/2021 (in the last week)
If the option of zero stars was available, I would have gone with that. Excuse me, -18736382 would have been great as well. I have never had such a terrible experience dealing not only with a technician and his services BUT WITH THE MANAGER/OWNER. The technician did such a terrible job and I immediately had them taken off by another store because I could not take the way they treated me no longer. Some of the things he chose not to do, was cuticle work, actually filing my nails, and allowing the shellac to go for the time needed to withstand because he was in such a hurry. Many other things. Once I contacted the manager about it, he offered to fix them- I took the only two hours of free time I had this week(going out of town) to have them done and they did such a horrible job. Therefore, since I could not get them fixed due to my schedule, I simply wanted my money back. After fighting on the phone with the manager for so long, or yelling over I should say since he won’t let a customer get a word in edgewise, he agreed to give me my money back if I drove back up there and approached the technician myself. So I did. Once in the parking lot, I called inside to tell them I was here- he acted like he hadn’t talked to me and proceeded to tell me he was not giving me the money back. Not only that, but had the audacity to try and guilt trip me by saying how is he, meaning the technician, going to pay for his family if I give you your money back LOFREAKINGL. He then proceeded to tell me to do whatever I want and he was not reimbursing me. Worst experience ever. This place needs to be closed with a manager/owner like that who gives service of which you pay for- then treats his customers in such a way.
Time: Feb/20/2021 (a month ago)
I went once and the female nail technician was extremely rough and not gentle at all. She had a cold attitude. Pedicure was okay and didn’t last long. I told myself I’d try it again which was today. I had a male nail technician and he was even worse. Super duper rough and hurt my cuticles. Massage was awful and rushed! I will never go back again!
Time: Aug/13/2020 (7 months ago)
Precious staff, excellant service would not think of going any other place. Highly recommend.
Time: Oct/16/2020 (5 months ago)
My husband and I went in for a mani/pedi. It was so amazing and relaxing. The place was so clean and the owner was so nice. Nancy and Victoria were the ones who took such great care of us. We will go back for sure.
Time: Oct/31/2020 (5 months ago)
Amazing job. I came in with an idea (not even a picture) and kaylee nailed it. Deff will be back when I'm in town
