Time: May/18/2021 (a week ago)
I went here for the first time a couple days ago. I was impressed! They were busy so I thought it would be a long wait but they got us right in for a pedicure. The girl I had did a great job! I will definitely be back!
Time: May/22/2021 (a week ago)
Sadly I'm seeing that many of the techs aren't taking pride in their work. Polish Stock they use for customers is OLD and haven't seen any new colors now for over a year. Shellac supply also is OLD which doesn't give a good application on the clients nails when the product is old. There are a few techs that I think still care but it's looking pretty bleak.
#LonGtimecustomer
Time: Apr/23/2021 (a month ago)
Their technical skills were adequate. However they quoted $40.00 for pedicure then charged $60.00. Other comparable salons are $35-$40. Just saying.
Time: Feb/06/2021 (3 months ago)
I've gone here several times and have had mani/pedis done. Went today and will never go back. I went in for a pedicure and they were busy. It took about an hour for someone to start which was fine, I wasn't in a hurry at all. But then the pedicure lasted not even 15 minutes. That scrubbed my feet, did my cuticles, filed my toes, and painted them. No massage or anything relaxing (the point of the pedicure) and it was completely rushed. And it cost $45 for something I wouldn't even call a pedicure.
Time: Jan/03/2021 (4 months ago)
My sister and I received gift cards as a Christmas gift to Rainbow Nails. We're both loyal to a different nail salon that we love, but we appreciated our gift from grandma and would never let it go to waste. We were extremely hesitant to try a new salon, and the reviews are so mixed we weren't sure what to expect. I decided to bring my 14 year old daughter along as a treat. We made an appointment, but when we arrived, on time, they acted like they weren't expecting us. They weren't incredibly busy, they have lots of nail and pedicure chairs so they could accommodate quite a few customers without overcrowding if they chose. At first it seemed they only had one employee working on pedicures, and she was with another customer when we arrived. We were seated promptly in the massage chairs, but had to wait 5-10 minutes or so for the one employee to fill the basins. The massage chairs are buttery soft leather and usually one of my favorite parts of a pedicure. One issue I found was the massage part was isolated to the lower back and no way to have it move up or down. Mine was faulty in that it would turn on, start and then stop after about a minute and a half. My sister and daughter did not have this issue with theirs. We sat and visited for about 15 minutes while our feet soaked and the water gradually cooled before two employees were free to start on my sister and I. I'm emphasizing that my daughter was started about 15 minutes after us, because she was done about 10 minutes before us (not counting the time they spent on the designs my sister and I requested) and I had paid for the same service for her that we were receiving. I guess since she is younger they felt she didn't need the same amount of time we were given. We showed each of our nail techs a picture of what we were wanting, and they switched as they believed mine was more technical and the woman who was about to start with me didn't think it was within her scope (which I fully appreciate). My sister wanted an all black polish pedicure, with a white and gray accent on the big toe. The tech told her she could absolutely do the design she showed her. Mine was a geometric type design with three colors. I will say, the leg and foot massage I received was the best I've ever had. She really put a lot of effort into the massage and it was heavenly. My daughter told me after we were done that the woman who had worked with her was really rough. But she's young and didn't realize they can't read minds and sometimes you need to speak up, so I don't really fault that employee. There was a pretty large language barrier between myself, my sister and our nail technicians. Even with the picture, I had to point out what i wanted a few times and struggled to explain when something wasn't quite right. My sister was the one who really ran into problems though. Her design was fairly simple, but the tech just couldn't get it. She tried three times before she called over the woman working with me to do it. Even then they weren't able to replicate the line of two colors my sister wanted along the edge of her nail. She finally gave up and just had them do a simple sparkle ombre accent. The techs were incredibly gracious during this process, never showing impatience or frustration. They even told her she would be comped the design fee since they couldn't follow through on the design they'd promised. Let me preface this next part with this. Before they started our pedicures, we had looked online at the different options. My sister and I both chose the green tea and honey pedicure, that was priced at (I believe) $55, and my daughter the chamomile pedi for the same amount. When we told them what we wanted they didn't didn't have the chamomile option anymore, and we were shown a menu, with the same prices we saw online, and chose the same as us for my daughter. When I went to pay I was given a total of $147 for my daughter and I. I was stunned. Apparently the $55 pedicure does not include the polish, which is an extra $15, or design which is another $7. So be aware of hidden fees.
