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BUSINESS
Milano Nail Spa Sugar Land
18851 University Boulevard
Sugar Land, TX
http://www.milanonailspasugarland.com/
Rating:
(4.6)

HOURS
Monday: 9:00 AM – 7:00 PM
Tuesday: 9:00 AM – 7:00 PM
Wednesday: 9:00 AM – 7:00 PM
Thursday: 9:00 AM – 7:00 PM
Friday: 9:00 AM – 7:00 PM
Saturday: 9:00 AM – 7:00 PM
Sunday: 11:00 AM – 5:00 PM

REVIEWS
Time: Aug/20/2021 (in the last week)
First time for a pedicure and acrylic set here and I love their jobs.Vicky and Tina were very attentive and skilled.Even though I did not have an appointment, they still got me in quickly. I am impressed with their selection of colors.The price is quite high but you pay for what you got, they have 10 day warranty policy for nails which is awesome.My friend got dipping with Holly and she was happy too. The front staff kept refilling our drinks without our request.We will definitely come back when we are back in town.

Time: Mar/23/2021 (5 months ago)
Update! One year later.. after going there for a while, not a friendly environment and felt super overlooked when I had my daughter it took 2 1/2 hours just to get my feet done at that was the time I sat in the chair waiting over 45 minutes and the staff ignoring my daughter when she asked for a manicure and I repeatedly had to ask them to service her. To top it all off, when I was there at the just before the 2 hour mark, there was a white lady with her child who RECEIVED THE SAME SERVICE AND WAS OUT BEFORE I EVEN FINISHED! Will not be going back ever! Above excellent! It was my first time there and I was greeted at the door with friendly staff, they walked me through their set up, and offered refreshments. They later checked on me while I was getting serviced and asked if I needed anything else. The staff use fresh products, utensils, and portion out sizes for your pedicure. Again, will be going back😊

Time: Aug/22/2021 (in the last week)
Best nail salon ever!! Tia did such a great job at doing my nails and took her time even though it was around closing time. They are all super welcoming and super sweet! I recommend this place to all of my family, friends, and to anyone reading this review!!!

Time: Aug/07/2021 (2 weeks ago)
I just moved to the area and I visited nearly a week ago. Everyone I met was really friendly and helpful. Under the lights of the salon I thought everything looked good, but once I got home and really looked, I realized that my manicure is a bit of a mess: lots of bumps and an uneven coat. I payed extra for shellac, but it's already chipped on several nails. I know they offer a 10 day guarantee, but I don't think I'd go back. I just feel that for the amount charged my nails should look better. I would like to add that my pedicure looks great. 3 stars for how friendly everyone else.

Time: Aug/20/2021 (in the last week)
I got my nails done for my birthday and they r fabulous (thanks tony), however my sister got the black nails and they are awful. The nail technician, Chloe, yelled at her to relax, I get it but it was very aggressive and unnecessary and caused a whole scene. Everyone looked at us and laughed. When the nails were finished my sister realized the shape was completely wrong. She told Chloe that it was the wrong shape, Chloe started yelling, “coffin” to everyone, and this was not that big of a shop. So she then caused another scene in front of everyone and made us feel stupid for wanting nails the way we wanted them. They charged us for shaping that Chloe didn’t want to do and for a design that looks awful. She didn’t charge us for the design but still charged for the shaping. My sister was so upset she had to leave and couldn’t confront them right then. She called back and the manager told her there is no returns, it’s policy. I don’t know where the policy is but it needs to be visible. I would not come here because you would feel stupid for even going. My sister did go back to get them redone as much as they could without taking them off. Everyone apologized multiple times but nobody took any money off without asking nor asked to fix them without throwing a fit. They have a lot of really talented nail technicians but the standard needs to be set for everyone that goes there to experience the same quality of nails. So if you want to come to this nail place, which I would not recommend, ask for tony because he is the real mvp, never work with Chloe.





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