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   BaoNail.com » TX » Helotes » All About Me Day Spa

BUSINESS
All About Me Day Spa
11851 Bandera Road
Helotes, TX
http://allaboutme-dayspa.com/
Rating:
(3.9)

HOURS
Monday: 10:00 AM – 7:00 PM
Tuesday: 10:00 AM – 7:00 PM
Wednesday: 10:00 AM – 7:00 PM
Thursday: 10:00 AM – 7:00 PM
Friday: 10:00 AM – 7:00 PM
Saturday: 10:00 AM – 7:00 PM
Sunday: 12:00 – 6:00 PM

REVIEWS
Time: Apr/10/2019 (2 months ago)
Sofia the masseuse is amazing! The place is small but comfy and they offer free beverages including wine. Also little snacks. Very friendly staff. Sofia gives a wonderful Swedish massage. I felt so fantastic both times I went Treat yourself to a massage.. you won't regret it!

Time: May/12/2019 (a month ago)
I popped by on Mother's @ 1:45pm to purchase 2 gift cards. The google, website & door said the hours were 12-6pm on Sundays. Google also said they were open. The doors were locked when I arrived & nobody answered the phone. There was no sign on the door saying they were closed. I really enjoy getting messages here. It would be nice if I could purchase the gift cards online. Hope everything is ok.

Time: Jun/04/2019 (3 weeks ago)
Arlette did my 30 minute facial. Area/room for facial is very clean and organized. I was instructed to remove shirt but I could leave my undergarments on and capris shorts. I chose to remove all but my underwear. I used the gown provided. Arlette started with some aromatherapy to help relieve some stress. She did everything to make sure I was at peace and relaxed. Manual extractions done and exfoliation. Bed appeared to have a warming blanket, felt so nice. I am very happy with my treatment. Sophia performed my 30 minute massage done right after the 30 minute facial. Her room is also clean and relaxing. Sophia focused on the areas I chose, back, shoulder, and scalp. This was not a deep tissue but a swedish massage. Nice and also relaxing. Next I had a Pedicure and manicure done by Ayana. The area is also relaxing and very quite. She does pay attention to detail but is extremely slow. Pedicure done first with regular nail polish. Then we did my manicure. Ayana also did the manicure. Again, slower than most. It is just hours after my gel application to my finger nails and they are peeling and completely lifting. I had to remove the rest of 1 nail because half came off. This made me sad because I absolutely loved their other services Will return but not for manicure.

Time: Jun/06/2019 (3 weeks ago)
Needless to say this place deserves NO STARS...BUT APP HAS ME DO ONE FOR REVIEW. My son worked his bottom off overtime to get me a $150.00 gift card. After calling 9×'s numerous ...failed attempts to book a simple manicure& pedicure appt; I finally went in....I asked for ombre acrylic set...& nail technician...looked at me confused & stated.....as she pointed....this & this is All We have! In angry tone of voice. She not only injured me, by cutting into my cuticles & skin, but actually bled. It took her 4 hours to Just do basic one color acrylic set...this due to fact there was another appointment waiting for her....it was NOT BUSY...it was ONLY US TWO CUSTOMERS....she got up between both of us doing our nails.....she SERIOUSLY HUFFED & PUFFED IN EXCURSION With her breathe & rolled her eyes at us Both...as if bothered....OBVOUSLY from nail falling off & messy paint on my skin....SHE WAS NOT CERTIFIED, PROFESSIONAL OR EXPERIENCED!! I told her be gentle you cut & I'm bleeding, but She disregarded my comments. I complaints & for injuries.....was not charged....I told her forget pedicure....I left in disbelief & crying home to my son & husband regarding experience. I told son to get his money back that I refuse to return or have them lay another hand on me...I called to speak to higher ups manager & was given run around. I was told to get refund I'd need to email owner...Beth Akerf who works from home & Maybe at times comes in physically to location on Sat. From Noon to 14:00. Needless to say when my son went in to get refund he was treated rudely & was given run around too. They have NO IDEA I AM A TOP GOOGLE GUIDE....& CONTACTED STATE OF TEXAS COSMETOLOGY & LICENSING STATE OF Texas with Not only photos but also videos. There business name Has NO VALUE!!!!! "ALL ABOUT ME DAY SPA!" Comes not even close....you are made felt bothered injured & total opposite...DO NOT GO TO THIS ESTABLISHMENT!!!! No beverages or wine was offered ...I asked & she said Valero is near by. I went to bank to dispute $150.00 for NO SERVICES RENDERED!!! Wrong customer to mess with myself in medical field & husband an attorney.

Time: Feb/10/2019 (4 months ago)
They told me to come in after I asked if there was enough time for a full set. I arrive and the nail tech comes up basically dragging her feet with an attitude already and takes 1 HOUR to take off my old set, while checking her phone after every nail. She then decides to cup my hand like a child and says she can’t put nails on me. Mind you, I have had acrylics for years and years. So I know when I need a break and when the nail tech is just being a lazy person. So she refuses to do my nails and half a$$ed put shellac on. I painted my nails better when I was 5. And I still had to pay $45 dollars!!!! This place is a joke and I should have known since it’s in a strip mall beside the theater. No wine offered no other anything offered and now I look like a clown. Never again. Oh and I wasted 45 min EACH WAY to be made into a joke. I will be talking to the owner. Definitely. As I want a full refund.!





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