Time: Feb/13/2020 (a month ago)
I’d like to start by stating that I don’t believe in leaving negative reviews on businesses, but the employees are rude. I’ve been to the salon multiple times only because my nails came out great when the gentleman did them, also very nice, but whenever I had a woman I left feeling upset. They are not friendly. They get visibly annoyed with you, huffing and puffing, if you choose more than one color or want a different shape (laziness. The customer is paying and tipping, and it is their job). One time a woman was mad at me because she did something I did not ask her to do, a simple miscommunication, acting like I was inconveniencing her because she had to fix it. Unsure if sarcasm but there’s no need for it, it’s unprofessional and makes sitting there extremely uncomfortable.
The last time I was there a couple months ago, when I was driving I noticed my nails were smudged because she told me they were all set but she had rushed and the coats didn’t dry all the way. The shape was lumpy, uneven, she did a lazy quick job and I had polish all over my fingers. I went directly to a better salon to have my nails completely redone, even though I should have went back and maybe had another employee fix them since I left a large tip regardless of her attitude problem, but that would’ve been so uncomfortable and awkward that I did not want to go back.
Every single time I’ve had an appointment, I ended up having to wait 30-60 minutes.
I am not leaving this negative review out of spite - even though I will not be returning, I hope maybe this review will be helpful to the employees to be more respectful towards customers, their money and their time.
Time: Dec/21/2019 (2 months ago)
Rosie did an amazing job on my nails today. Polite and kind. I felt welcome and included in conversation and my nails are just perfect. I haven’t been here in years but had to write a review after my return today. I will be back!
Time: Mar/11/2020 (a week ago)
Great customer service. Honest about wait times.
Time: Aug/27/2019 (6 months ago)
Amazing job always get what I want, clean place and friendly staff 10/10 would recommend.
Time: Feb/11/2019 (a year ago)
Rosie does an amazing job!! I’ve been switching nail salons because no other place seemed to do what I want and Rosie did everything I asked. I love the shape of my nails and I’m so glad I found my new nail salon. She also accomodated me with squeezing me in due to my hectic work schedule. Thank you Rosie 💖
