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BUSINESS
City Nails
16 West 66th Street
Richfield, MN
http://www.citynails.com/
Rating:
(2.8)

HOURS
Monday: 9:30 AM – 8:00 PM
Tuesday: 9:30 AM – 8:00 PM
Wednesday: 9:30 AM – 8:00 PM
Thursday: 9:30 AM – 8:00 PM
Friday: 9:30 AM – 8:00 PM
Saturday: 9:30 AM – 8:00 PM
Sunday: 11:30 AM – 6:00 PM

REVIEWS
Time: May/20/2018 (3 months ago)
NEVER going here again, very sloppy job !! I spent over 60$ On just my nails alone. The older women did my nails & I have a infected hang nail like on my thumb. It hurts soo bad.. also they’re prices change every 20 seconds. Then have the nerve to ask for a tip ! 👎🏼😤 not good service.

Time: May/18/2018 (3 months ago)
If I could give negative stars I would. I was absolutely disgusted by this place. I will 100% be contacting the Board of Cosmetologist Examers (BCE). Let me explain.. I am a licensed cosmetologist, I myself do the exact same certification as these nail techs for saftey and sanitation.. I brought my dad here as we were in the area, and I didn't want to drive us all the way to our normail place. Anyways, we walk in and they yell from the way back of the store and tell us to come back to the pedi bowls. At first I liked the chairs and the design, super cute. Then the nail tech started hovering over me while I was picking a polish and asking me if I wanted all the upgrades.. um no wait till I'm in your damn chair. Finally I went and sat down and she started rushing doing my nails.. barley took the time to actually push my cuticles back and pay attention to what she was actually doing.. Now here's where I noticed the unsanitary things she was doing. She was touching the bottles of cuticle cream/oils/lotions TO MY SKIN! I was concerned, but not yet disgusted. However it did make me start paying more attention.. after she does my nails she puts gloves on, slathers more lotion on my leg and then DIPS HER ENTIRE HAND IN THE SCRUB JAR! ARE YOU F***ING KIDDING ME!?!? How many times has she done this before? So I said something, she was so dumbfounded had absolutely no idea what to say. She got all huffy and puffy and went and grabbed an applicator stick to scoop more out. Welp lady, don't you think it's a little late for that? She had the nerve to tell me her other stick broke.. yeah ok. As I'm sitting there boiling I watched as the lady right next to her DO THE EXACT SAME THING ON MY DAD. You best believe I called her out too. She also blatenly lied to my face and said she used the stick. Excuse me!? I just watched you. Not only that after they applied the scrubs/masks they put the sticks back in the jar! Umm.. do you know anything about sanitation!? Seriously? Then they started to speak all angry in their native language clearly about me. I told my tech to forget the polish, that I didn't want it. She got so upset, rushed through the rest of our Pedis and we weren't even in there 30mins, for the Spa Pedicure.. anywhere else I've gone is atleast 45min-1hr for an upgrade. If my dad wasn't with me, I would of stopped her dead in her tracks after she got all upset about me bringing it up and left. I would of never finished the service. My dad is very slow moving and has a Neurodegenerative Disease and I didn't want to up and rish him out. We're already in the bowls and they're already unsanitary. If we're going to get a fungus or infection it would already be too late. DO NOT GO HERE. Unless you don't care about sanitation and want a fungus or infection. Absolutely nasty.

Time: Apr/19/2018 (4 months ago)
Not friendly they messed up my nails I tried to tell Her how I want them done but she was doing the opposite. Would not recommend anyone to this place.

Time: Jun/08/2018 (2 months ago)
Always knows how I want my nails do exactly what I ask

Time: Jun/19/2017 (a year ago)
Very expensive.Make up prices as they go 60$ for pink and white and then had the nerve to ask me if I wanted the gel top on it full well knowing that when you get pink and white, the gel automatically comes on it. I've been to lots of nail salons and never seen it done without it. Got pedicure and was charged 57$ for it because I got a get polish and then she asked if I would get a design, um, no 😡. So my price can be 75$. She did a deluxe pedicure without even asking, I'm assuming because she slapped some stuff on my foot, then wrapped them in dry towels for about 10 seconds when the towels are supposed to be wet and hot. Then she charged 25$ to paint my little girls nails with gel polish. I went there because it was late and my normal salon was closed. Won't make that mistake again. They really play you for a fool to take you for everything rather than building a relationship on good customer service to keep good loyal customers.





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