Time: Aug/11/2018 (3 weeks ago)
I've been going here for 10+ years! Definitely make an appointment because they take those first over walk ins and there's just two people working so they fil up fast. Tony and Cindy are great and really know their stuff. Cindy has a bit of an edge over her husband when it comes to creating nail designs, but Tony's getting better :)
Time: Dec/30/2017 (8 months ago)
I would really give him zero stars for the manner in which he handled this problem. He did a terrible nail job, did nothing of what I asked and did very imprecise manicuring work on a shape and length that I did not want. The man did what he wanted. When I asked him to correct this, instead of admitting to the mistake, he became defensive and angry, justifying himself by saying he spent 2 hours on my nails (when he spent 1 hour).
He never addressed the wrong shape or bad manicuring. My nails were all different lengths, shapes, crooked, rounded pointed, some looked like they were taking a left or right turn. and they were thick and hook-like.
I came in with beautiful nails that needed a fill, and took his suggestion of getting a new set. He refused to put on a new set and make things right. He tried to file them but could not make them long ( for which I paid $10 extra) or correctly shaped. I asked for my money back and he said, "I need to take back my product". which meant cutting these horrible nails straight off making them sharp, rough, and super unsightly.
Because I needed my money, I allowed him to treat me with such disrespect and disgrace.
That day I lost my time, my beautiful nails, endured physical pain from the removal of my old nails having them snapped and cracked off.. no soaking, and my peace of mind having been traumatized by this experience. I also lost the timely opportunity for new nails because this man cut my real nails to do his horrible work.
This man , the owner, has no personal or professional integrity,only concerned about the money,. It was not so much the mistake he made, it was how he handled it, so uncaring and selfishly. He wanted to "win" his position at all costs. He said that he wanted to please his customers, but what a FAKE. No wonder he is in the FAKE nail business. Problems are a eventuality...it's how you deal with them that counts.
Time: Jan/03/2018 (8 months ago)
Always very nice an polite does a nice job !
Time: Oct/29/2016 (a year ago)
This is my favorite place to go when getting my nails done. Its small but Tony is great!
Time: Sep/10/2017 (11 months ago)
Love them
