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   BaoNail.com » IL » Charleston » Lovely Nails

BUSINESS
Lovely Nails
630 West Lincoln Avenue
Charleston, IL

Rating:
(2.6)

HOURS
Monday: 9:30 AM – 8:00 PM
Tuesday: 9:30 AM – 8:00 PM
Wednesday: 9:30 AM – 8:00 PM
Thursday: 9:30 AM – 8:00 PM
Friday: 9:30 AM – 8:00 PM
Saturday: 9:30 AM – 8:00 PM
Sunday: 11:00 AM – 4:00 PM

REVIEWS
Time: Mar/22/2018 (5 months ago)
This is the worst nail shop I have ever been to. The older male nail tech was very rude. When I asked him to show me the gel that was “mood/ temperature” polish he kept pointing to color I already had on my nails. He then suggested that I used regular polish instead of getting the no chip over my full set (I always get no chip). When it came time for him to do my nails he kept yanking my arm and telling me to relax my hand every few seconds (no other nail tech I have sat with has ever complained of the way I held my hands). I had to get a nail fixed and messed up the shape of that nail, when I asked him to correct it he became upset. Once he fixed the shape he proceeded to lay the gel on my nail extremely thick which left me with one thick nail. When I asked him to fix it so that it was even with the others he again became frustrated and sent me to another nail tech. The second nail tech was an older woman. Sensing my frustration she asked me to pay before she completed the service. She was polite but did not follow any instruction I gave her as far which nails I wanted glitter/ rhinestones on. It has been one day and the rhinestones that she put on have already fell off, something I’ve never had happen before. When I initially walked in I asked for a fill in and a polish change on my toes. I didn’t get the polish change ( no, I didn’t pay for it). No one asked or took me to a chair for the change and by the time she offered I was so upset I was ready to go. They should not be operating a buisness without knowledge of proper etiquette and professionalism.

Time: Aug/18/2018 (in the last week)
Super nice and they do a great job :) definitely worth it!

Time: Mar/27/2018 (4 months ago)
They don't even deserve 1 star for the messed up job the tech did on my nails! I originally asked for tips to make my nails longer and all the same length but the young tech didn't understand what I was saying! She ended up putting 4 coats of the "gel" nail polish. The o my tho g that I really liked was the design that she had done of a butterfly and flower on my middle fingers. However, after washing my hands, I noticed that the polish started peeling a little bit and when I pulled on the polish, it pulled right off of my nail. I AM NOT HAPPY AND WILL NOT GO BACK TO THAT PLACE. I will drive to Champaign ore someplace else to get my nails done the proper way! I will tell everyone I know to not go there to get their nails done! Lbvs!

Time: May/09/2018 (3 months ago)
Pleasant atmosphere with friendly people. I have a mani pedi with my daughters too and it was a great experience!

Time: Apr/09/2018 (4 months ago)
Always been nice people to me. Not sure why everyone else here seems to have a problem with them. I suppose people just like to leave bad reviews more than good ones?





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