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BUSINESS
Best Nails & Spa Inc
4657 Pleasant Hill Road
Poinciana, FL

Rating:
(2.6)

HOURS
Monday: 9:30 AM – 7:00 PM
Tuesday: 9:30 AM – 7:00 PM
Wednesday: 9:30 AM – 7:00 PM
Thursday: 9:30 AM – 7:00 PM
Friday: 9:30 AM – 7:00 PM
Saturday: 9:30 AM – 7:00 PM
Sunday: 11:00 AM – 5:00 PM

REVIEWS
Time: Dec/31/2017 (5 months ago)
The worst service imaginable. Wait for 1.5 hrs just for the to scream and get overly frustrated and have temper tantrums when you calmly try to explain how you like your nails that you’ve been getting done the same way for years, just not by them. Oh and don’t you dear think about going in there to fix and repolish what another salon did! They called the cops on this girl because she simply told the lady that was not the color they agreed to and the technician started having a temper tantrum right there and got up and walked away from the poor girl leaving her wondering what could she have said to cause the tech to react so crazy. I will never return to this place and I’m sure that poor girl won’t either. But, you have been WARNED.

Time: May/17/2017 (a year ago)
Sorry this place has gone WAAAAAAAAAAAAAAAY down hill. I think there is a different owner. Customer service is horrible. RUN!!!!! I hadn't been back in years. I come back and folks say there is another owner and trust me you can tell! A guy made my finger bleed. I pulled back and said "ouch" I told him I believe my skin was cut and he demanded to see my finger because he thought I lied. I showed him and he got up as if I had done something wrong ...then another woman finished. She apologized on his behalf. The guy never apologized...just rushed off like the scum that he portrayed himself as! So sad!! You could have increased your customers and kept the great reputation that the nail salon once had but now word is spreading fast to stay away and those that don't know will sadly find out. Hopefully this place goes out of business! Can you believe that as I was leaving she actually gave me their business card with the hours she would be working?!! Um...sorry lady - you were nice but there's NOOO way I am EVER returning. That guy was a nightmare!

Time: Jul/19/2017 (11 months ago)
Horrible do not go here no matter what , i took my wife to get a mani and pedi and the employees are very rude with hirrible sevice , my wifes nail polish and color came off the hours after leaving , went we went back to complain there was 2 sister employees who cursed used out and told us they aint gonna fix anything , we left before it esqulated and i called back to get the owners name and they cursed me out saying i dint need to know who the owner was .....trust me save ur time n money do bot go to this place you wull regreat it ...i wish the owners knew wat was going on in his buisness

Time: Jul/18/2017 (11 months ago)
Never bother to go here waste of money and time .Terrible place if I could give it no stars I would. Terrible Customer Service very rude Angala the owner was very disrespectful. For no reason. Got my nails done the next day pealed off instantly. Went back to see if they can fix she gave me attitude and said that's why you get gel and said they aren't going to do them . I only had them done for 1day SMH .

Time: Dec/27/2016 (a year ago)
Terrible, nails broke off in one day. Service lady was yelling at me. Awful customer service and staff.





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