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BUSINESS
Expert Nails
1017 Northwest Highway
Garland, TX

Rating:
(3.4)

HOURS
Monday: 10:00 AM – 7:30 PM
Tuesday: 10:00 AM – 7:30 PM
Wednesday: 10:00 AM – 7:30 PM
Thursday: 10:00 AM – 7:30 PM
Friday: 10:00 AM – 7:30 PM
Saturday: 9:00 AM – 7:00 PM
Sunday: 11:00 AM – 5:00 PM

REVIEWS
Time: Sep/06/2018 (2 weeks ago)
Originally gave them five stars but after the third time having to wait 20-30 minutes longer than told when I arrived I am now giving them 2. They are understaffed and the guy is rude. He walked past me and took another client after I’d been waiting 15 minutes before her. Na does a great job but I’m sad to not be able to come back. I’ve never had a pedicure last less than 1.5 hours here.

Time: Aug/04/2018 (a month ago)
Wasn’t greeted or asked if I needed anything. Wait for about 10 minutes before someone approached me. But had multiple white women come in, greeted and seated as soon as they walked in. Asked for squared nail and got round and a very bad polish job that I could’ve done myself

Time: May/24/2018 (4 months ago)
Always clean and very sweet staff. Love going here! My mom loves Anne for her lashes. She says she is the best.

Time: Mar/30/2018 (5 months ago)
Beautiful gel paint (even after I flubbed it a couple times!), excellent manicure, and real sweet staff. Love it here!

Time: Jan/07/2018 (8 months ago)
Worst experience I’ve every had with a nail technician ever. When I go to the nail shop that is my place to relax from a long stressful week. Andy the “technician”(so he calls himself) he was terribly rude to me. When I showed him a picture of how I wanted my nails he stated he knew how to do the nail type. Shortly after he had no idea what he was doing. He used the wrong type of powder. When I told him to stop because I wasn’t happy he immediately got upset. He did one nail to show me he “knew what he was doing” and when I told him no I didn’t like it. He cut my nail OFF and pushed my hand away from him! When I was getting my things to leave he started bad mouthing me to the other customers in the room. I didn’t argue with him because that’s what he wanted me to do. I went to another nail shop and they seen the work he did and said “oh no he was using the wrong powder”. Per the other nail shop that corrected Andy’s mistake they said that this wasn’t the first time someone left from Expert nails to there shop to correct their work. I’ll never go back there again. I think they only serve to “one certain”type of customer base if you know what I am saying.👎🏿





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