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   BaoNail.com » OH » Solon » Broadmoor Nail Spa

BUSINESS
Broadmoor Nail Spa
6025 Kruse Drive
Solon, OH
http://www.broadmoornails.com/
Rating:
(3.5)

HOURS
Monday: 9:30 AM – 7:30 PM
Tuesday: 9:30 AM – 7:30 PM
Wednesday: 9:30 AM – 7:30 PM
Thursday: 9:30 AM – 7:30 PM
Friday: 9:30 AM – 7:30 PM
Saturday: 9:30 AM – 7:30 PM
Sunday: 11:30 AM – 5:30 PM

REVIEWS
Time: Jun/10/2020 (2 weeks ago)
My nails look horrible, and I was there over 2 hours I wish I could upload my pictures and for a fill in and pedicure with a fix was 108.00. Never again. I been there before and my nails looked great. This time was a nightmare😞

Time: Jun/22/2019 (a year ago)
Got my first pedicure here! Good customer service, clean, professional and very relaxing!

Time: Jul/18/2019 (11 months ago)
This guy who claims to be a professional nail person filed my nails crookedly and couldn’t even tell. I told him they were crooked and he tried to show me that they were straight. I filed my nails the way I wanted them to be before I went because I new they would do a terrible job. I had to fix them when I got home. People in nail salons try to rush you in and rush you out so precision is no where in sight in these nail salons. Then there was nail polish all over the sidewalls of my nails. No one should leave out of a nail salon with nail polish on places other than the nail. And you’re a professional? No you aren’t. Maybe he thought it was alright and he could slack off a little because the polish was clear and eventually it would come off? It was gel polish. This doesn’t come off as easily as regular nail polish. I’m tired of incompetent people in positions offering services they do not adequately perform. Most people that work in nail salons never wanted to be nail techs in the first place. They just came here to America for a job so the passion is not there. I would go to someone that has their cosmetology or nail tech license. You’ll get better service. I have to go back because there is visible lint in two of my nails. The polish is clear so it can’t be left like that. A professional would have seen this. That’s why I saw it. I have my license to do nails but I just need to finish learning all of the procedures. I’ve always done my own nails and will continue to do so.

Time: Dec/17/2019 (6 months ago)
Went for pedicure. Tech only had to put top coat on, but had me wait while she started working on another customer. When I asked why couldnt they put on top coat so I could be finished, Jimmy, who was not doing my nails, was rude. Abruptly put top coat on and left me sitting there. I had to walk barefooted to dryer. Gave me no nail shoes and I didnt know how to turn on dryer. Another tech came over to help me. Obviously, customer loyalty is not of value. So, I stop going. So sad, I patronized them for about 5yrs.

Time: Apr/25/2018 (2 years ago)
I was referred here by a co-worker. From the time I walked in the door I felt out of place. I could see them breaking their necks to accommodate the white customers and act like they didn't see me waiting. I requested Leyna and she said she would be with me shortly but as soon as the next customer walked in she passed me to somebody else and started on the person who came in after me. I LOVED my nails, I tipped $10 BUT after 2 days they started popping off like press ons. I drove 25 miles to get them repaired TWICE. Leyna half fixed them both times, my right ring fingernail was crooked, extremely longer than the rest, and not shaped like the others . An older white customer yelled at her and she jumped up without finishing mine to help her. I had been passed to somebody else for the second time. I asked the lady who came to finish my nail if she could fix it she acted like she didn't hear me and half ass painted my nail. My right thumb nail popped off 2 days after that, went in to get that fixed and asked Leyna to reshape and paint the right ring finger since she messed it up the last time... I was charged for the repairs. My co-worker said her and her daughter had never been charged for repairs even after 3 weeks had gone by. That following week 3 more popped off and I just gave up. NEVER AGAIN!!!!





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