Time: Aug/07/2018 (a month ago)
I made an appointment for fills. A coupon popped up on White Orchid's Facebook page but could only be redeemed on a specific day. During my current appointment, I asked the owner, Kimmie, if I could please reschedule my next appointment for the day that I could use their coupon. Kimmie curtly said I was "disrespecting" her business & that I was no longer allowed to be a customer... yikes! I had gone to WO several times before I was "banned" for wanting to use a coupon that WO issued that could only be used on a specific day. I respect Kimmie's right to refuse service to anyone but I wholly disagree with refusing a customer because they want to use a store-issued coupon good for only a specific day. Use of coupons should be encouraged by salon owners. Also, coupons should be flexible to use and not be restricted to a high-pressure "one day only" or have too many conditions.
Time: May/17/2018 (3 months ago)
Everyone from the reception to the technicians were wonderful! I felt very welcome. Compared to other salons, this one is very clean and their prices are not excessive for the quality care I received. Phi did a wonderful job and made sure I was satisfied with my nails before I left. I can't wait for my next visit!
Time: Jun/29/2018 (2 months ago)
Got a mani/pedi combo with the paraffin wax option. Really enjoyed it, hands still feel soft 24 hours later. The establishment is a little busy and feels like a factory line compared to smaller places, but the staff is friendly and attentive.
Time: May/02/2018 (4 months ago)
Really kind and helpful. Took their time and offered wine while waiting. It was such a lovely experience!
Time: May/06/2018 (4 months ago)
Lam and Jax .were amazing! I loved my first experience there.Thank you!
