Time: Apr/02/2024 (a month ago)
The service was excellent. My technician was friendly and professional. Unfortunately my manicure did not turn out well. I don’t know if the nail polish was old or if it’s because she shook the bottle before applying, but it completely bubbled on my nails. I waited for it to completely dry but it did not look good at all. I could not go out like that so I had to take it off. Oh well.
**not sure about the owner’s response??? No acknowledgment or resolution to the problem.
Time: Apr/27/2024 (in the last week)
All of the masseuses are amazing but Denise has magically blessed hands! I have seen her a few times and each time I swear I leave feeling so relaxed and light! She is amazing. The Spa is the place to go for your massage needs! The staff is so friendly and accommodating. The location is clean and relaxing. Can't ask for more... Except to come back more frequently.
Time: Mar/01/2024 (2 months ago)
I recent had an appointment for lip filler with Nurse Yvette and from start to finish, everything was amazing. Nurse Yvette was very skilled and friendly. She took her time to make sure everything was perfect and provided me with a lot of information to ensure I get the most out of my treatment. The Medical Spa and the Spa staff are extremely welcoming and knowledgeable. I would highly recommend the spa for all your needs.
Time: Feb/13/2024 (2 months ago)
I can’t say enough good things about the my hot stone massage with Denise today. It was magical. It ticks all the usual boxes for a great massage (relaxing, addressed tense muscles), but then beyond that, I felt a sense that, like, my internal energy must have been blocked up before, and suddenly everything was flowing the way it should again for the first time in ages. Like I had been carrying metaphorical boulders, and then Denise and these smooth, warm stones got everything out of the way, and now there’s a roaring stream in me! It’s so hard to describe until you’ve experienced it, but now I’m hooked. I hope more people try this (if you do, it’s definitely worth the hour and a half, not just the hour, so she can work on more things). It’s the best I’ve felt in a very long time.
Time: Mar/26/2024 (a month ago)
I went for a simple haircut with long layers and curtain bangs. I also wanted to cut off my dead ends. I had told her that I messed with my bangs and asked her if it would be okay. The stylist said she could do the haircut, so I trusted her. She only cut my hair for 10 mins through which I asked her if the amount she was cutting off would be okay to get rid of my dead ends and she said yes!! She dried and styled my hair for a long and said she would be able to tweak the hair after. My bangs didn’t look like curtain bangs, so I asked her if she could fix it and SHE SAID that since I had messed with them before she can’t make them look like curtain bangs!!!! I don’t know why she didn’t tell me at the beginning that she can’t! After that I look at my ends and I still had sooooo many dead ends and I asked her if she can cut them she said she can’t wet my hair again because she already styled it!! I couldn’t say anything because she really wanted to get rid of me! Even though I clearly wasn’t satisfied with the haircut! Even my layers are choppy and they are long layers….. I’m very disappointed!!
P.S. it was just the bangs that I cut, honey. Also when you called me in to fix, my only option was to get a blunt cut which I agreed and then ended up going to a different salon. I don’t leave bad reviews cuz it’s fun. It’s just to let people know that this can also happen. When you have good employees, you also have some not so good ones.
