Time: Aug/19/2018 (a month ago)
This place is right down the street from me, in Roslindale Square.. so it's convenient to just go here. For a long time they had some pretty beat up Spa Pedi Chairs. They looked so old and raggedy that I don't think they got much people going in there for pedicures before. Anyway, since then, they've upgraded the chairs and now I'm always seeing people getting pedicures. Haha.. what a difference it makes when you just invest in something nice for your business.
The ladies are good at what they do, no complaints. The prices are very competitive, I love it!!
I think if they just take the time to do something with the decor, it would be very inviting. I mean Wonder Nails has been there for a looooong time now... and it looks exactly the same as when it first opened.
Small steps on things to enhance: Fresh paint, fix the ceiling tiles.
Time: Jan/10/2018 (8 months ago)
This was the worst nail experience I’ve ever had! They seriously need to do better. I’m not impressed with the service or their rushed work. They seemed very unorganized and they rushed my nails despite no one being in there. My nails literally broke within the week (no heavy lifting or hitting). The nail tips were so thin and cheap! I will not return to this place.
Time: Sep/21/2018 (a week ago)
Horrible! Very bad customer service.
Time: Aug/14/2017 (a year ago)
They do a great job of cleaning/sanitizing the pedicure tubs, and its only $25 for a full set arcylic. However the customer service is not very good. I asked for oval/round nails and although its not a bad job some of the nails are much thicker than others and some of the nail shapes are bumpy and not smooth; she took a bit too much off on the sides. Not a great job but it wasn't bad either.
Time: May/12/2017 (a year ago)
Horrible! From beginning to end. First, they do not greet you. I didn't expect top service because of the mediocre front entrance bit a simple "hi" or "how may I help you" would be nice. But my regular nail place was full and my back up nail place was too. I just needed a simple pedicure. Honestly, a Polish change would have sufficed. The lady, young lady, probably in her 20's, did my pedicure while the other older lady relax in the pedicure chair with her SHOES ON the tub part. I just stared at her, hoping she would move them since I seen her but no, she did not care. The water was so hot, i told her 3x it was hot and screamed when i couldn't take it. A sorry would have been nice but, that was not in their vocabulary.The lady was abrasive, she made my foot bleed, threw alcohol on it and kept it moving. They use the blade to smooth your feet and throw it back in a cabinet, didn't seem very sanitary. Now people started to come in and maybe they are not used to a line (I could see why they wouldn't have a line now) but she started panicking. She rushed to put my nail Polish on to the point it was literally smudged everywhere. She told me "all done" I said "no, can you fix my polish on ALL my toes". It was ridiculous! It looked worse than when I came in!
I went to dry and she took the next person. She was so unworried I could have walked right out without paying. WORST PEDICURE EVER! DIRTIEST PLACE EVER! I could keep going on and on about the knats in there also the lady old lunch was left out but I'm sure you get the picture. I see why the pedicure is $20. Not sure why I even gave a tip when this review is the best tip I could of given! HEALTH BOARD CHECK THIS PLACE OUT and people, don't waste your money here. I went last Saturday and already getting my feet done again!
