Time: May/11/2018 (3 months ago)
Over priced for the product. I paid $55 for a gel pedicure that the polish was applied really low on the nails so they look grown out! The hit stone massage and back massage are great perks but it doesn't change the fact that my nails look crappy and I'm in a wedding tmw.
Time: Jul/26/2018 (3 weeks ago)
Walked out. Customer service was absent.
Time: Jul/31/2017 (a year ago)
I received a gift certificate for this place and decided to try it out. My daughter and I booked appointments for manicures and pedicures online the day before. We were both emailed confirmations. When we got to the salon, they only had my daughter. They still took me, but I felt like the service was rushed because they had other customers. We had to wait, but not too long. The girl that did my mani pedi was pleasant, but it is the worst job I've ever had. It was rushed, sloppy, and they weren't even going to do the paraffin treatment until my daughter said something. Also, the girl did not even scrub my feet to smooth them. That's a basic part of the pedicure. She also did not get all of the old polish off of my toenails, but did manage to leave it all over my skin. When I spoke to the manager, she said she would take the old polish off of my skin, but I left saying that I would need a whole new pedicure to make me happy. I will never go there again. I have pictures, but will have to post them on yelp.
Time: Jul/14/2017 (a year ago)
Went in for just a pedicure. My pedicurist "Winnie" was not personable and seemed bothered by assisting me with my pedicure. She was not customer friendly and I would not request her service in the future. Suggest you try another person.
Time: Aug/29/2016 (a year ago)
My daughter and I made an appointment for polish changes for her and for pedi/polish change for me. When we got there, there was major confusion about who is getting what and even after 3 different explanations, there was a mix-up. I was given a beginner which I didn't mind. I tipped her (before she finished) 25% to encourage her and to reward her for trying.
IN the end my pedi/polish change took over 90 minutes to complete! It was not well or thoroughly done, and time was ticking away. One of the reasons to do a polish change is to save time and this took longer than full services! Worst of all, the polish started chipping the next day! I would love for someone to reach out to me to see if this can be corrected. Otherwise, the spa is nice , clean and comfortable.
