Time: Jul/26/2018 (3 weeks ago)
I was fairly pleased when I started going there and they were nice, accommodating. Jenny, the wife, did my pedicures and she was rough at times, always in a hurry, cut my heel once and very rough massaging my legs. Her husband takes his time and does much better, their daughter, Stephanie, is really good too.
Well, after awhile I stopped going due to hurrying and roughness of Jenny for gel pedicure. I went back about a week ago for pedicure and she said it would cost $40!! I said forget it and left! No one else charges that much! Other nail spas offer you a bottle of water or glass of wine. That is outrageous! She should give a whole bottle of wine to customers at that price! I went today, a week later, to EV Nails and got gel nail manicure for $30, and pedicure for $28, much difference! They even offer you a bottle of water if you like
plus you can get 10% Military discount!
Time: Aug/14/2018 (a week ago)
I had an appointment that was on time. Excellent work, comfortable environment.
Time: Nov/13/2017 (9 months ago)
I don't know that I have ever bothered to even leave a bad review for a business but this was so terrible that I feel I should warn others. I was so excited when I fist moved here this summer and found this business because the manicures and pedicures were SO great. It's run by a husband and wife (just the two of them) and the only real downside was that they would work on me along with 2-4 other people at a time, which of course takes longer and is kind of annoying. After my first few visits, the wife (Jenny) was SO accommodating, even giving me her personal cell number so I could come in before business hours and avoid some of the wait time. The last time I went in, I had arranged with her to be there early and was running late (6 minutes late to be exact). As soon as I realized I couldn't be there right on time, I texted her to see if she would like for me to reschedule or still come in. She told me to come on in, so I did, and arrived at 9:36. She was SO incredibly rude to me during my manicure, which she had never even done before, her husband has always been the one to do my manicures while she does the pedicures. She talked to me the whole time and was NASTY, making catty jabs left and right. She told me I had gotten lucky that she could take me early and that she normally wouldn't EVER be able to accommodate me in that way-that was a service reserved for her "regulars" she said. The absolute worst part--she cut me just under my nail on my right ring finger and didn't say a word about it or acknowledge it whatsoever. I winced and pulled away so many times as she finished my manicure because she was literally stinging me every time she swiped with the brush dipped in acetone to tidy up my nails. She has been doing nails for over 15 years now so I feel confident she knew (for sure) that she had cut me. I wish now, looking back, that I had refused to pay and left mid-manicure but I didn't want to cause a scene so I sat there until it was over. It was the worst experience in customer service I have ever had. I will never go back there and will let everyone know (that I had previously raved to them about) how I was treated. It was wrong on so many levels.
Time: Nov/14/2017 (9 months ago)
This is the best nail salon I've been to. They are very clean and do an excellent job!
Time: Jun/30/2017 (a year ago)
MS. Jenny and Mr. Ben are two of the sweetest folks. When I have my nails done with no polish Mr Ben makes them look real. MS. Jenny takes her time with my toes and scrubs on the heels to keep them smooth.
