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BUSINESS
Pro Nails Spa
200 North Dobys Bridge Road
Fort Mill, SC
https://www.facebook.com/Pronailspafortmill/
Rating:
(4.6)

HOURS
Monday: 9:30 AM – 7:00 PM
Tuesday: 9:30 AM – 7:00 PM
Wednesday: 9:30 AM – 7:00 PM
Thursday: 9:30 AM – 7:00 PM
Friday: 9:30 AM – 7:00 PM
Saturday: 8:30 AM – 5:30 PM
Sunday: Closed

REVIEWS
Time: Feb/27/2024 (2 weeks ago)
I really wanted to give this place a decent review but I can’t for two reasons. 1. One of my SNS nailed chipped after 4 days. 2. The nail tech who did my nails on 12/9 cut me three times with her drill tool. The third one hurt so bad I told her to stop shaping my cuticles because she was hurting me. She said “I’ll be more careful.” I honestly should have stopped the manicure there. Currently the third cut along my cuticle that hurt the most is now red, painful and swollen. Depending on how it looks I may have to get on antibiotics because I’m sure that drill tool was not sanitized properly. I also asked if it was sanitary to stick my finger in the SNS powder after I’ve been cut. The tech’s excuse was “the cut isn’t bleeding so it’s ok.” When actually it’s not ok. No open cuts should be dipped in the communal SNS powder. It’s frustrating when nail techs rush through the process and you end up with cuts and a potential infection. I’ll update this review with the outcome of my finger. But needless to say I will not be returning to this salon. I think the work i received was sloppy and unsanitary. There is NO reason a person should get cut three times during a manicure. Update: Because the nail tech cut my cuticle bad, I now need antibiotics for an infection in my thumb. I think I’m going to report this salon to the SC board of cosmetology. I have NEVER in my life got an infection from doing my nails. Update 2/26: Thank you to the owner for your response however it feels a bit performative. If you wanted to address my concerns or make things right, you would have done so in person when I came into the salon. Instead, the manager/owner or whoever looked at my thumb and said “it looks fine now.” So you can save your concern for the Google audience. I’m never coming to this salon again and I caution those who choose to do so. Have a great day!

Time: Feb/23/2024 (3 weeks ago)
I was referred to the salon by a friend and not only was it reasonably priced the staff was so friendly and helpful. My nails and toes look amazing! I will never go to another place! I was turned on to “tap gel” nails and they last forever! No separation, no lifting or peeling. Even after my longest run of 5 weeks!

Time: Jan/10/2024 (2 months ago)
Bailey is creative with a steady hand. My daughter arrived with a problem nail from another salon and Bailey far exceeded our expectations. Beautiful work, Bailey!

Time: Jul/12/2023 (8 months ago)
I just moved to the area from Philly. I was sad to leave my friends who did my nails for 7 years. This salon has exceeded my expectations. David and Bailey and everyone who works there are super friendly and professional. The prices are legit as well. I can’t wait for a refill and to get some fun designs. Thanks David! :)

Time: Nov/25/2023 (3 months ago)
Expectations not met. I went for the “cat eye” and came out with this, i went for a fill that they did few weeks prior even had an appointment for this most recent “cat eye” experience, yesterday … and as I’m in the middle of the fill in + service a customer walked in, sat next to me started talking to the nail tech working with me said she didn’t have an appointment (I did) and then I had to switch chairs and switch nail techs and this is the result … 1.5 hours later. Totally disappointed.





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