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BUSINESS
Lynn's Nails
3606 West 5600 South
Roy, UT

Rating:
(3.3)

HOURS
Monday: 9:30 AM – 7:30 PM
Tuesday: Open 24 hours
Wednesday: 9:30 AM – 7:30 PM
Thursday: 9:30 AM – 7:30 PM
Friday: 9:30 AM – 7:30 PM
Saturday: 9:30 AM – 7:30 PM
Sunday: 11:00 AM – 5:00 PM

REVIEWS
Time: Jul/08/2018 (3 months ago)
I received two gift cards from my husband for Christmas one for $30 and the other for $35. The first time I tried to use them was in February and there was a sign showing the shop was closed for family emergency. The next time I tried using the shop was on a Sunday in April and my husband called to see if it was open. He was told yes so dropped me off while he ran errands. The owner was the only person there and proceeded to tell me how she was losing customers due to others closing her shop while she was on vacation in February. She also asked if it was my husband who called to see if she was open which I thought strange but said yes and by the way I had the gift card sitting on my phone/wallet in plain sight. When my husband came to pick me up I paid her with the $30 gift card asked her to throw away the envelop it was in and left. We were less than 5 minutes away when my husband received a call, he had it on speaker phone and it was the owner of the nail shop telling my husband that I did not pay for my service. I interrupted her and told her I had paid with the gift card but did not know where she put it when I left she kept trying to say she did not have it but I knew I did not so was not sure what she did with it. About a month later I went in to get a pedicure and decided I would do a manicure too while there. The owner was there and was very rude to me from the beginning and kept giving me dirty looks. If I had not had the other gift card that we had already paid for I would have walked out before getting the service. When it was time for me to pay I gave the man the $35 gift card and the owner said "let me see that" very rudely. He gave it to her and she accused me of not paying her in April and trying to use the gift card twice. I told her that my husband bought two at Christmas and that I would not cheat her that way. I have been using this shop for years and she knew my husband when he picked me up the first time I came in April and even talked to him about his hair getting so long. So if she really thought I had tried using the gift card twice she could have asked my husband to show when he bought them and looked in her records to see what he bought instead of embarrassing me in front of other people. This would not have changed the out come of me writing this review and her losing a customer but at least she could see she accused an innocent person. I have been very upset about this situation and I was not going to write this review but really do not want anyone else to suffer the embarrassment I did when I was accused of stealing for a place I have been going to for years now.

Time: Aug/08/2018 (2 months ago)
Love this place! Such nice people! The chairs are comfy and my toes feel/look amazing. Highly recommend this place for pedicures.

Time: Jul/19/2018 (3 months ago)
SO RUDE AND UNPROFESSIONAL!! We made an appointment for a wedding party. We waited for over an hour and were barely even spoken to. It wasn’t until we got up to leave that they seemed to notice the eight of us sitting there. So it doesn’t make sense why we needed to make an appointment. Spend your money elsewhere where you’ll get better service.

Time: Apr/10/2018 (6 months ago)
I had a great experience! They were super kind and fun to talk to. My nails look gorgeous and my mood was lifted. I was having a bad day and they were super fun to be around and made my feet feel great! I will be going back!

Time: Sep/08/2018 (a month ago)
Very good experience here. I will be going again. Love getting a mani pedi.





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