Time: Jan/21/2020 (a month ago)
Would never go to this place again! I should have listened to the previous reviews but thought I would give this place a chance. The nail tech that I had was extremely rude. If she wasn’t talking on her phone she definitely wasn’t talking to me. She gave me a very limited amount of colors to choose from for a dip and when I asked if there were any colors that had glitter I got an eye roll and I don’t know where that book is. Now, she did go and find the other book that had the other colors that were also very limited but she acted as if any question that I had was a burden. I have paid less at other places and was a lot happier with the service I received at those places. I would not recommend this place to anyone. My first thought when I saw my nail tech was I was happy to have someone that was easy to understand and that I would be able to talk to you. Not only was she extremely rude but she was also rough as well. She was in a rush to get my nails done but there was a lot of product left on the sides since they were not properly shaped. When I asked if she would shave my nails she replied with I already did. I had showed her that my nails were digging into my skin and she lightly went over it again. I finally told her never mind that I would do them at home and she put the final coat on and I left. Would not recommend this place to my worst enemy.
Time: Dec/28/2019 (a month ago)
A teachable moment is what I had going to this place. I’ve been getting my nails and toes done at the same place for years. They were closed the day I decided to go to fb Signature Nails. I made an appointment, but still ended up waiting 30 minutes to be seen. I then let my toes dry two whole hours before putting my socks on. Took my socks off and all ten of my toes were ruined. I called the nail tech, and told them what happened. They told me to come back so they could fix my toes. Instead of accommodating me and providing customer service, I ended up paying 15 more dollars to go from basic polish to gel polish. Mind you this nail shop was about 20 minutes from where I live. Not only that I ended up spending enough to cover two pedicures somewhere else. I worked customer service for years and this place did not offer me that. I wouldn’t recommend this place to anyone.
Time: Dec/01/2019 (2 months ago)
This was my second time to go here last Sunday. Walked in and as soon as I did was helped right away and the tech who did my nails was amazing did what I wanted. My husband was with me and he liked it because of how spacious it is and way the staff was joking around with us and talking with us about different things. We will be going to get pedicures and back to have my nails done
Time: Dec/24/2019 (2 months ago)
I've been going to this place for a couple years now! At first customer service was great, but in the last few months I've noticed that EVERY TIME I GO IN THERE THE EMPLOYEES ACT AS IF THEY Don't see me! The wait is ALWAYS OVER AN HOUR WAIT BUT JUST FOR ME? EVEN IF THEIR IS ONLY ONE CUSTOMER A HEAD OF ME! THE CRAZIEST THING IS THE WORST SERVICE IVE GOTTEN THERE AS BEEN FROM MANAGEMENT!
Time: Dec/12/2019 (2 months ago)
I went for a pedicure. This is the most attention to detail I’ve ever received at a nail salon! I can’t recommend it enough if you’re looking for a relaxing experience.
