Time: May/27/2018 (5 months ago)
Great customer service but horrible attention to detail.
I went in for a pedicure and full set. I advised the First Lady with my pedicure that I had a cut on my leg (which was visible) that she will need to be careful with. At the end of my pedicure she aggressively dried my legs with a towel re-opening the cut on my leg and making me bleed. I shrugged it off as it was an accident. As I was getting my full set completed, a second lady rigorously filed a nail. As I stopped her and told her she filed too deep. She continued re-filing the same area, once again causing me to bleed. I am irritated at this point but still attempt to give them the benefit of the doubt. As I finish my full set with gel polish, pay for my services and depart I realize that the color on my toes are a completely different color then on ma finger nails. As I point it on to one the techs, they begin to tell me that they will repaint my nails. I had an appointment that started at 12pm and didn’t not end until 230pm. First time and last time at this establishment.
Time: May/15/2018 (5 months ago)
Been going here for over a year now and have always had impeccable service. Their acrylic shaping skills are amazing, from almond round shapes to coffin shapes, they always come out sleek, stunning, and clean. I always get my acrylics from here. They do my eyebrows perfectly and their salon is super clean and welcoming. Very very friendly place to go, they even fix nails if you chip your paint or fake nail, and they remember you and your previous visits, even after not going for months at a time. Their prices are the best in Johnston County, and their service would make Hollywood celebrities jealous, and those high end salons won't not even come close to the nails of someone who visits this salon. Remarkable. I love these guys! Everyone who works here treats me like family and makes sure I'm satisfied with the end result.
Time: Dec/09/2017 (10 months ago)
I've been going to Loyalty Nails for over a year. There is NO other place that compares to the great job that they do!!! The customer service is exceptional and everyone there is so very friendly. This place never disappoints!!! Once you go there, you'll never want to go anywhere else!
Time: Aug/04/2018 (2 months ago)
They do amazing here.
Time: Apr/12/2018 (6 months ago)
Tracy is wonderful..very personable and a great nail artist.
