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   BaoNail.com » TN » Ooltewah » Nails & Wax

BUSINESS
Nails & Wax
9408 Apison Pike
Ooltewah, TN

Rating:
(3.3)

HOURS
Monday: Closed
Tuesday: 9:00 AM – 7:00 PM
Wednesday: 9:00 AM – 7:00 PM
Thursday: 9:00 AM – 7:00 PM
Friday: 9:00 AM – 7:00 PM
Saturday: 9:00 AM – 7:00 PM
Sunday: 12:00 – 6:00 PM

REVIEWS
Time: Jun/01/2019 (3 weeks ago)
Be is the best nail tech ever. She never disappoints. Great attention to detail and super nice.

Time: Jun/22/2019 (in the last week)
This place had new owners. King and Vy are amazing. They have been doing my nails and toes for years.

Time: Jun/06/2019 (3 weeks ago)
Fantastic! Under new management. Super friendly and they did a great job!

Time: Mar/30/2019 (3 months ago)
I don’t usually write negative reviews but I feel that people need to be aware about some of the unethical behaviors of this place. They charged me an extra $16 “for type of nail polish” I chose (o.p.i nail lacquer). The nail technician did not inform me of this upcharge until the very end when it was time to pay. When I asked for an explanation she could not give me one except for the fact that I picked a nail polish that “last longer” and because they had to shape my nails. Please BEWARE.

Time: Apr/24/2019 (2 months ago)
On Tuesday, April 9 i went to this salon for a mani/pedi before my beach vacation the next day. i have gone there quite a few times in the last two years.The owner's daughter provided my service and always does a good job.the next day i woke up to my feet peeling and blistered.I left town before the salon opened so could not call beforehand. The condition got much worse and my skin was covered in shredded dry skin that was painful and embarrassing.I took pictures of my feet. When i arrived home one week later I showed the photos to the owner and asked if they had changed their foot soak chemicals and she said yes, we added a new callous remover. She then said, "sorry that happened." She didn't offer me a refund or another pedicure. As i was leaving she said to her daughter, "you have to rinse that stuff off really well or that will happen. Today it was been two weeks and my feet have not healed yet. i would never recommend a business with such poor concern for their clients, or such horrible customer service. The posted pictures were from April 12, and the peeling got much worse.





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