Time: Dec/28/2018 (a month ago)
I did not have a terrible experience, nor a fabulous one. For the second time I got gel nails done, the first time had been a different place, and it was great, they took their time, they talked with me and it was great, so when I walked into here I was kind of expecting the same thing. So I came in and sat down. An employee came up to me and with a very rude tone asked what I wanted and told me where to go. I did not feel welcome at all. When thy actually started doing my nails, the person doing mine what very quite and did not talk to me, or try to start a conversation at all. I felt like he rushed through the whole process leaving no room for me to enjoy it all. The end product looked great and all, but no. I was trying to figure out how much everything cost, because they do not have a price menu anywhere, they don’t have a website so I could look.
Time: Sep/27/2018 (4 months ago)
I absolutely used to love this place ! Everyone was always so nice and accommodating. I felt like this was one of the few places in Lexington that didn’t look at me like I had 2 heads when I walked in, being that I am an African American. Today I went in for a service I had received many times before . Johnny was the nail tech and he was absolutely rude! He told me that he could not give me the service I wanted because it want going to look good and that it simply would not work. I told him I had it done several times. He said he try but that it want going to look good. I could tell he was clearly irritated and don’t want to . He started and I immediately knew that he was sabotaging the whole thing because he didn’t want to bother trying. I finally gave in and did it his way. When he was done it was beyond horrible. When I complained he blamed it on me and said he did as I requested and that there was nothing else he could except let me come back later and start over. By this time I was done. He charges me the full price which I paid and left promptly. I would not recommend him. He is impatient and doesn’t care about customer service. Everyone else is great.
Time: Dec/24/2018 (a month ago)
Very nice and professional. Great place
Time: May/01/2018 (9 months ago)
Did not recommend. Had my face and eyebrows waxed. Results are bad. Second time this has happened. Will not go back. I told the girl it happened before. I have whelps and itchy burning red spots. I wish I could show my photos. The people were nice.
Time: Jan/02/2019 (a month ago)
Absolutely terrible service! Nails different lengths, nail polish way to thick, lumpy and bumpy. I had to go somewhere else to get them fixed! It will take couple of visits to get my nails to look the way I want.
