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Phagans School of Hair Design
11860 Southeast 82nd Avenue
Happy Valley, OR

Monday: Closed
Tuesday: 9:30 AM – 10:30 PM
Wednesday: 9:30 AM – 10:30 PM
Thursday: 9:30 AM – 10:30 PM
Friday: 9:30 AM – 10:30 PM
Saturday: 9:30 AM – 5:00 PM
Sunday: Closed

Time: Dec/21/2018 (a month ago)
The school doesn't want customers to explain what they want done to their hair. Each time I go in for a color retouch, I explain that I want them to put color on the front of my hair because the front area around my face is very stubborn and doesn't take color. I also ask them to saturate the color on my gray roots. I have had bad color experiences as well. One student didn't get all the bleach out of my hair. I had a burning sensation. The teacher had to rinse the bleach out of my hair. Another time, the student used color remover and ruined the color retouch. I ended up staying over 5 hours to fix the mistake. Another time, the student didn't use enough color to saturate and cover my gray hair. The school said they can redo the color retouch. I scheduled another appointment. I went back. They fixed the color. Then, I had a color retouch on December 21, 2018. I explained the same way I always have at the start of my service. I asked the student not to use gray control. It doesn't work very well on my hair. When I asked her to start with the front of my hair because that area is difficult to color and doesn't take color well. The student said, I know how to color. That's what I do. An instructor I've never seen before, named Jeremiah, came over. This instructor went over the color formula. He didn't even go over how to do the color. Color done, rinsed out, hair blow dried. When done, the instructor, Jeremiah took me up front. He point blank said "This is your last service here. You can't come back." I asked "What are you talking about?" He said, " Your attitude over the last few services is bad. It's not your job to instruct the students. That's the instructor's job." He then tells the receptionist that this is her last service here. So, I guess Phagan's School of Hair Design wants to do whatever they want to your hair. The customer has no say at all about how their hair gets done. The instructors and students have free reign. Doesn't matter that previous students have ruined a customer's hair. After reading reviews posted about various customers experiences at Phagan's School of Hair Design. I will cut my losses and go somewhere else.

Time: Jan/13/2019 (a week ago)
My son and my nephew have had several haircuts here and every time they look great 😁

Time: Jan/05/2019 (2 weeks ago)
Microdermbrasin was super. My full highlights were outstanding. Worth the 3 hours

Time: Aug/29/2018 (4 months ago)
I’m very livid. I wish I could put NO STARS. Disclaimer: I know they're students but the beautician I got was considered a sophomore and should’ve been a lot faster or even knew what she was doing. I spent 5 whole HOURS here for my nails to be done and once I saw the beautician not doing them right, they made me pay $10 out of $18. I’m so angry. The beautician even told me I was her first nail client too. I will never go here again and I don’t recommend anyone else does either unless you want to waste your whole afternoon.

Time: Nov/29/2018 (a month ago)
This was one of the first places to gender me properly the entire time without asking first. More than half the time my actual haircut is meh, but having gone to most other hair places as well, this is the best you'll get for the price especially. Great clips and such screw my hair up 10 times worse. This place might miss a hair or style it funny but it's nothing that cant be fixed easily. This was the place i got my partner to go to trim his hair for the first time in 8+ years because he doesnt trust hair stylists and not only did he enjoy it but he'll be coming back for more! This is a school, if you're looking for cheap services at the level of masters, you shouldnt blame the students or teachers if it isnt perfect. Be vocal while you're there and they will help you.

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