BaoNail.com » PA » Folcroft » Starlight Nail & Beauty Supply

BUSINESS
Lola nails & spa

1886 Delmar Drive
Folcroft, PA

Rating:
(3.9)

HOURS
Monday: 10:00 AM – 7:30 PM
Tuesday: 10:00 AM – 7:30 PM
Wednesday: 10:00 AM – 7:30 PM
Thursday: 10:00 AM – 7:30 PM
Friday: 10:00 AM – 7:30 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: Closed

REVIEWS
Time: Aug/28/2018 (5 months ago)
Visited this Nailery for the first time today and everyone was amazing from the time we walked in till the time I left. My nails and toes were great! Thank you so much ladies, can’t wait to come back! My mom and I loved the friendly, clean environment!

Time: Feb/06/2019 (a week ago)
New policy they close 30 minutes before closing (7:30pm), however I got there at 6:54 and the door was locked!!

Time: Oct/31/2018 (3 months ago)
THE WORST CUSTOMER SERVICE!!! RIP OFFS AT ITS FINEST WILL NEVER EVER GO AGAIN.STEER CLEAR GO TO TROPICAL NAILS OR WOW NAILS IN WOODLYN...THE GUY WHO IS WANNA BE MANAGER IPS PEOPLE OFF

Time: Oct/26/2018 (3 months ago)
Won't be going back!! They close at 7:30, I arrived at 6pm and waited over an hour. There were 5 people on duty. I needed a pedi and refill. At 7:20 they called me for pedi. The lady gave me a such a RUSH job. I have had many, many pedicures done and know when its done correctly. I requested a peach color, but she gave me lite pink even though I told her it was not the right color. She kept right on painting my toes as if she did not hear me, she spoke English quite well. She knew I was not satisfied and but she didn't care. My big toe got messed up from btw. toe cushion separators. I told her and she didn't care, she still walked away!! She rushed and did my Pedi to hurry to another customer. A young Guy questioned my lack of satisfaction, but did nothing to rectify except by fixing my big toe polish. He then escorted me to his table for refill. 40mins. before I was called I asked if a particular nail design could be done. Showed a picture from my phone and owner said yes it could be, while pointing to the young lady who had that skill. As I explain to young man what I wanted he informed that the design COULD NOT be done. He was not friendly, not helpful, simply said the owner made a mistake. He sat impatiently while I tried to decide quickly on another choice. I felt so rushed and uncomfortable until I left. They rushed me while meantime two other customers were getting nails done which meant they would still be open for a while. They took their time with all other customers. The staff was not warm to me as a new comer, they didn't even greet/speak, nor asked what I needed done. I sat for over an hour and no one said anything!! I've been to many salons over the past 15 years and have never been treated so poorly! Typically, If its too near closing time and staff knows there isn't enough time, they do not hesitate to inform. So I left with a terribly done pedi which I wasted $20 on and no manicure at all and no one even care how their customer felt. Poor customer service!! Worst salon I have ever been to in Delaware county as a New Customers!! Guess the business has no need for new customers. They only want to service the old ones.

Time: Apr/21/2018 (9 months ago)
This place is a hidden gem! I have tried several nail salons in the area until I found this salon right in my own back yard and I couldn't be happier. Lisa and the staff are always so friendly and accommodating and always up on the latest trends. If you want your nails done right go here for sure you won't be disappointed!

[ Full google REVIEW ]




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