Time: Sep/15/2019 (a week ago)
So I just moved from Pennsylvania to Texas. And I am looking for a new nail place so I came here. So I got a full set with gel nail polish when I called on the phone they said they would charge me $40 for it. They ended up charging me 60 for it. The quality of work is horrible I have globs of glue and acrylic under my nail the nail polish quality is horrible and the technician didn’t even shave my nails probably or do anything that I asked they are all crooked and uneven. $60 for what??
Time: Sep/10/2019 (2 weeks ago)
I am so disappointed! if I could give this a zero starts I would! I am from out of state and while in Frisco, I went to get a pedicure and color change. My gel has chipped on 4 nails in just 5 days! Honestly, it was the strangest gel application of gel I have ever had. I was worried that it would not hold up and it didn't. I usually get 3 weeks out of my gel manicure and I have only lasted 5 days. For the amount of money that I spent, I am really upset. Not worth the money. I would never return here again when I am back in Frisco!
Time: Sep/09/2019 (2 weeks ago)
This is my first stop every time I come to Dallas. The ladies are great!! Best pedi experience ever!
Time: Aug/23/2019 (a month ago)
Few weeks back I called to ask for price of full set, and they said $22 so I told her I would schedule when I am free. I called back today to confirm the price and someone on phone said $30. I made sure we were discussing the same service so I repeatedly confirmed she’s quoting me for regular full set, and she confirmed. I thought it was odd that I got two different prices but it wasn’t much of a difference so I ignored it. But half way into my service before she polished my nails, she said $40. There was someone sitting nearby so I didn’t make an issue, even tipped $10 additional despite her doing my nails very bad. But I quietly sat down for polish when I raised the issue of the price, she started talking in her language, and replies oh it’s $35 and $5 for shaping, you misheard. I don’t know how I misheard when I’m told several times it’s $30 for a fullset. I didn’t even ask for some complex shape, just that I needed my nails tapered a bit because last person did the tips too wide. That is a very standard shape, I shouldn’t even have to ask. I would have let it go just like I did first time but my nail polish is so messy and the edges weren’t cleaned properly. Instead of taking accountability for the misinformation, she’s instead pushing dip on me when I don’t personally want that because it’s not the best choice for me for several reasons. I asked if she’ll honor the price quoted but she kept speaking in her language and again proceeded to push dip next time so nail polish doesn’t take long to dry, I’m not sure why she’s so concerned about future services when the current one made me upset. Of course I’ll never go back, not for a free service and definitely not dip nails. If the owner is reading, please practice more responsibility and own up when you make mistakes. I am a business owner myself and I manage multiple employees, so I know to take accountability on my own doings. You will lose clients but I will definitely not come again. I would rather make the 20 minute drive for someone honest than to come to you even if you’re a block away.
Time: May/20/2019 (4 months ago)
A great place to go for quality work. Tiffany and Anna always take care of me. New chairs and new tables. Nice to relax, sit back, watch Tv or take a nap. It is a family atmosphere, same owners for 15 years, people are experienced, and have worked at the same location for over ten years each.
